PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tag Mobile and Budget Mobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tag Mobile
Budget Mobile

Tag Mobile and Budget Mobile Overview

Total reviews 164 190
Company responses 0 0
Issues resolved 2 1

Tag Mobile and Budget Mobile Consumer Ratings

Rank
445 out of 2019 in Telecommunications category
516 out of 2019 in Telecommunications category
Customer service
266 in category
409 in category
Website
454 in category
544 in category
Reliability
433 in category
310 in category
Product or Service Quality
443 in category
449 in category

Tag Mobile and Budget Mobile Rating Details

Customer service
1.7
(72 reviews)
1.4
(70 reviews)
Reviewer's quote

Recently customer service declined to the point of useless. I got a message about ten days ago: TAG "merger" with Air Talk with promise that the shift over to AT: my current phone number would continue to work without "disruption" and AT would ship a new SIM card for me to install. Seamless...

Read full review

...i qualify but will try again and then call customer service. Thanks..

Read full review
Website
1.6
(61 reviews)
1.4
(57 reviews)
Reviewer's quote

...Just take a look at their dysfunctional website. They have no listed phones but just a menu that leads to an empty page. Their customer service phone number (toll free) would get you to a voice mail that says "mailbox is full"...

Read full review

...Tried to go on the website and it was gone like there was never a website. Tried to call there was no answer. :angry:..

Read full review
Reliability
1.5
(61 reviews)
1.7
(54 reviews)
Reviewer's quote

Phone works on and off. Could not call 911.The G.P.S on phone disconnects, while driving. While contacting Tag Mobile my phone disconnects. When talking to anyone on phone, the phone disconnects. That's only when the phone works! When I call 866-959-**** no one picks up. I believe they have 1-2...

Read full review

I have a government phone through budget mobile it has been turned off and deactivated it maybe because of a recertification I need help thank you.

Read full review
Product or Service Quality
1.5
(57 reviews)
1.5
(61 reviews)
Reviewer's quote

Was approved for service. Signed up with byop plan. After three weeks of not receiving anything, I asked them where the SIM card was...

Read full review

I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state and that I should seek phone service elsewhere. This I did. I have arranged for a new service with a different company starting on 7-3-2017...

Read full review

Tag Mobile and Budget Mobile Pros and Cons

Pros
  • Idea sounded good at first
  • What your website said you would offer
  • Unknown
  • Price package
  • Price
  • Offer android phones
Cons
  • Customer service
  • Tag mobile at all
  • Incompetent
  • Customer service
  • Budget mobile
  • Sold my email to spammers

Tag Mobile and Budget Mobile Most Positive Reviews

Top rated reviews
5

Hello my name is Eileen, a current employee of TAG Mobile in Covina, California. And i wanted to take this time and resp...

Read full review
5

I have a government phone through budget mobile it has been turned off and deactivated it maybe because of a...

Read full review
4.8

Payment didnt hit my account yet

Read full review
5

I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state...

Read full review

Tag Mobile and Budget Mobile Most Critical Reviews

Lowest rated reviews
1

TAG was good when it first qualified for LIfeLine service about five years ago. Recently customer service declined to th...

Read full review
1

I need a replacement phone can't get through to anybody

Read full review
1

on August 28th, 2015, i called 1 86* 959 ****, to advise i lost my phone, i was told a smart phone was available at...

Read full review
1

I had a budget mobile phone a few months back and it was a Cricket Android. It worked okay for a few weeks and then it...

Read full review

Tag Mobile and Budget Mobile Latest Reviews

Recent published reviews
1

Horrible customer service. Tried to call customer service yesterday at 9:20 am central time. I got a recording that...

Read full review
No votes

Why is my cell phone not working #479-214-**** Free government phone unlimited talk and text Somehow got disconnected...

Read full review
No votes

When sent it to my phone in a text . My son got a hold of my phone and deleted all of my text messages. So is it...

Read full review
No votes

Phone died need to find out what I have to do to get replacementh

Read full review