PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tag Mobile and Budget Mobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tag Mobile
Budget Mobile

Tag Mobile and Budget Mobile Overview

Total reviews 150 189
Company responses 0 0
Issues resolved 2 1

Tag Mobile and Budget Mobile Consumer Ratings

Rank
274 out of 1429 in Telecommunications category
281 out of 1429 in Telecommunications category
Customer service
127 in category
208 in category
Reliability
223 in category
150 in category
Website
294 in category
345 in category
Product or Service Quality
249 in category
252 in category

Tag Mobile and Budget Mobile Rating Details

Customer service
1.8 (68 reviews)
1.4 (70 reviews)
Reviewer's quote

...Their customer service phone number (toll free) would get you to a voice mail that says "mailbox is full". No live person would answer the phone - ever. Their online chat mode seems to be serviced by only one person "Dave"...

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...i qualify but will try again and then call customer service. Thanks..

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Reliability
1.5 (57 reviews)
1.7 (54 reviews)
Reviewer's quote

Hello I'm NS and I applied for a free government phone. The problem is...I STILL haven't received my cellphone, but they send me the chip to activate the phone. How am I going to do that if I still don't have the cellphone...can anyone answer me?

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I have a government phone through budget mobile it has been turned off and deactivated it maybe because of a recertification I need help thank you.

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Website
1.6 (56 reviews)
1.4 (57 reviews)
Reviewer's quote

Their website still reflects "unlimited data" and has not been updated. "Alister" from the live chat on their website says that it will be updated ASAP. Apparently, this decision was made after examining average data use from customers all over the nation...

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...Tried to go on the website and it was gone like there was never a website. Tried to call there was no answer. :angry:..

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Product or Service Quality
1.5 (54 reviews)
1.5 (61 reviews)
Reviewer's quote

Was approved for service. Signed up with byop plan. After three weeks of not receiving anything, I asked them where the SIM card was...

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I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state and that I should seek phone service elsewhere. This I did. I have arranged for a new service with a different company starting on 7-3-2017...

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Tag Mobile and Budget Mobile Pros and Cons

Pros
  • Idea sounded good at first
  • What your website said you would offer
  • That i could bring in an outside but compatible phone
  • Price package
  • Price
  • Offer android phones
Cons
  • Customer service
  • Tag mobile at all
  • Whole experience with this company
  • Customer service
  • Budget mobile
  • Sold my email to spammers

Tag Mobile and Budget Mobile Most Positive Reviews

Top rated reviews
5

Hello my name is Eileen, a current employee of TAG Mobile in Covina, California. And i wanted to take this time and resp...

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5

In short, turned on service with budget. After 1 week you could ONLY talk when phone was on speaker ONLY. Contacted...

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4.8

I fail to understand what customers are complaining about. I ran around talking to and even trying a few lifeline compan...

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5

I have no complaints with Budget Mobile. I was always treated courteously and with the deepest respect. You can't beat t...

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Tag Mobile and Budget Mobile Most Critical Reviews

Lowest rated reviews
1

They stand outside Welfare Offices, offering free 4G Touch Screen Phones to folks whom are already in financial...

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1

I requested a phone number change and called the El Super Retail location in Santa Ana, CA. The "punk" who works there...

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1

I have a phone that was not in English, then broke. They company told me they would send me another phone but never...

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1

So I signed up for a phone gave the rep my personal info such as address and contact number he turned around and gave...

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Tag Mobile and Budget Mobile Latest Reviews

Recent published reviews
4.8

Payment didnt hit my account yet

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No votes

Phone died need to find out what I have to do to get replacementh

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No votes

I need my refund back for some of my other transactions that wasnt made by me

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No votes

I receive a message from budget mobile and within 24-48 hours my texts and data disappear. I have to go to Entouch...

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Tag Mobile and Budget Mobile Products and Services

Most reviewed product and services
  • Tag Mobile Phone Service (26 reviews)
  • Tag Mobile Mobile Phone Service (16 reviews)
  • Tag Mobile Phone Plan (11 reviews)
  • Budget Mobile Phone Service (45 reviews)
  • Budget Mobile Mobile Phone Service (14 reviews)
  • Budget Mobile Cell Phone Replacement (10 reviews)