PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budget Mobile and Tag Mobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budget Mobile
Tag Mobile

Budget Mobile and Tag Mobile Overview

Total reviews 203 146
Company responses 0 0
Issues resolved 1 2

Budget Mobile and Tag Mobile Consumer Ratings

Rank
226 out of 1440 in Telecommunications category
261 out of 1440 in Telecommunications category
Customer service
173 in category
112 in category
Product or Service Quality
219 in category
235 in category
Website
335 in category
295 in category
Reliability
111 in category
209 in category

Budget Mobile and Tag Mobile Rating Details

Customer service
1.5 (75 reviews)
1.7 (65 reviews)
Reviewer's quote

...i qualify but will try again and then call customer service. Thanks..

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...Their customer service phone number (toll free) would get you to a voice mail that says "mailbox is full". No live person would answer the phone - ever. Their online chat mode seems to be serviced by only one person "Dave"...

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Product or Service Quality
1.6 (63 reviews)
1.5 (52 reviews)
Reviewer's quote

I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state and that I should seek phone service elsewhere. This I did. I have arranged for a new service with a different company starting on 7-3-2017...

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Was approved for service. Signed up with byop plan. After three weeks of not receiving anything, I asked them where the SIM card was...

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Website
1.4 (58 reviews)
1.6 (54 reviews)
Reviewer's quote

...Tried to go on the website and it was gone like there was never a website. Tried to call there was no answer. :angry:..

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Their website still reflects "unlimited data" and has not been updated. "Alister" from the live chat on their website says that it will be updated ASAP. Apparently, this decision was made after examining average data use from customers all over the nation...

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Reliability
1.8 (58 reviews)
1.5 (56 reviews)
Reviewer's quote

I have a government phone through budget mobile it has been turned off and deactivated it maybe because of a recertification I need help thank you.

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I've been trying to get my smartphone since April 6 and it's now April 22! They keep making me resubmit photos..and they tell me my proof letter is not correct..well...sorry to say..but..it isss !! IDK who this Tyson character is.but he need glasses I think..

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Budget Mobile and Tag Mobile Pros and Cons

Pros
  • Price package
  • Price
  • Offer android phones
  • Idea sounded good at first
  • What your website said you would offer
  • That i could bring in an outside but compatible phone
Cons
  • Customer service
  • Budget mobile
  • Sold my email to spammers
  • Customer service
  • Tag mobile at all
  • Whole experience with this company

Budget Mobile and Tag Mobile Most Positive Reviews

Top rated reviews
5

In short, turned on service with budget. After 1 week you could ONLY talk when phone was on speaker ONLY. Contacted...

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5

Hello my name is Eileen, a current employee of TAG Mobile in Covina, California. And i wanted to take this time and resp...

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5

I have no complaints with Budget Mobile. I was always treated courteously and with the deepest respect. You can't beat t...

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4.8

I fail to understand what customers are complaining about. I ran around talking to and even trying a few lifeline compan...

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Budget Mobile and Tag Mobile Most Critical Reviews

Lowest rated reviews
1

I requested a phone number change and called the El Super Retail location in Santa Ana, CA. The "punk" who works there...

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1

They stand outside Welfare Offices, offering free 4G Touch Screen Phones to folks whom are already in financial...

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1

So I signed up for a phone gave the rep my personal info such as address and contact number he turned around and gave...

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1

I have a phone that was not in English, then broke. They company told me they would send me another phone but never...

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Budget Mobile and Tag Mobile Latest Reviews

Recent published reviews
No votes

Phone died need to find out what I have to do to get replacementh

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1.4

Tagmobile seems to have a new bunch of employees, I thought the old bunch was bad but the new bunch are worst.

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No votes

I receive a message from budget mobile and within 24-48 hours my texts and data disappear. I have to go to Entouch...

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1

Never had that much trouble applying ,for a lifeline service,was never asked ,for proof of identity before,I thought my...

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Budget Mobile and Tag Mobile Products and Services

Most reviewed product and services
  • Budget Mobile Phone Service (45 reviews)
  • Budget Mobile Customer Care (21 reviews)
  • Budget Mobile Mobile Phone Service (17 reviews)
  • Tag Mobile Phone Service (26 reviews)
  • Tag Mobile Mobile Phone Service (16 reviews)
  • Tag Mobile Phone Plan (11 reviews)