PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budget Mobile and Tag Mobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budget Mobile
Tag Mobile

Budget Mobile and Tag Mobile Overview

Total reviews
200
144
Company responses
0
0
Issues resolved
1
2

Budget Mobile was first mentioned on PissedConsumer on Jan 6, 2015 and since then this brand received 200 reviews. It is 56 reviews more than Tag Mobile received since Sep 23, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Budget Mobile customer support team and Tag Mobile customer service.

Budget Mobile and Tag Mobile Consumer Ratings

Rank
195 out of 1945 in Telecommunications category
232 out of 1945 in Telecommunications category
Customer service
139 in category
102 in category
Product or Service Quality
197 in category
205 in category
Website
311 in category
282 in category

According to consumer ratings and reviews, Budget Mobile ranks 37 points higher in the Telecommunications category than Tag Mobile. People gave Budget Mobile 1.5 stars for Customer service criterion in Telecommunications category and it is 425 points higher than the worst rated brand in this category. At the same time, Tag Mobile was rated 1.7 stars for Customer service criterion in this category and it is 462 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Budget Mobile has a higher rating than Tag Mobile. Regarding Website criterion, consumers gave Budget Mobile 1.5 stars and it is 55% worse than other in category. Tag Mobile however was rated 1.6 stars and it is 50% worse than other in category.

Budget Mobile and Tag Mobile Rating Details

Customer service
1.5 (73 reviews)
1.7 (64 reviews)
Reviewer's quote

answer the costumer phone service men :shock:..

PissedConsumer1647484

...Their customer service phone number (toll free) would get you to a voice mail that says "mailbox is full". No live person would answer the phone - ever. Their online chat mode seems to be serviced by only one person "Dave"...

Maria R
Product or Service Quality
1.6 (63 reviews)
1.5 (51 reviews)
Reviewer's quote

I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state and that I should seek phone service elsewhere. This I did. I have arranged for a new service with a different company starting on 7-3-2017...

PissedConsumer1067906

I've been trying to get my smartphone since April 6 and it's now April 22! They keep making me resubmit photos..and they tell me my proof letter is not correct..well...sorry to say..but..it isss !! IDK who this Tyson character is.but he need glasses I think..

Mary C
Website
1.5 (60 reviews)
1.6 (54 reviews)
Reviewer's quote

...Tried to go on the website and it was gone like there was never a website. Tried to call there was no answer. :angry:..

Kelden

Their website still reflects "unlimited data" and has not been updated. "Alister" from the live chat on their website says that it will be updated ASAP. Apparently, this decision was made after examining average data use from customers all over the nation...

Vessie

Budget Mobile and Tag Mobile Pros and Cons

Pros
  • Price package
  • Price
  • Phone handset provided
  • Idea sounded good at first
  • What your website said you would offer
  • That i could bring in an outside but compatible phone
Cons
  • Customer service
  • Budget mobile
  • Sold my email to spammers
  • Customer service
  • Tag mobile at all
  • Whole experience with this company

Budget Mobile and Tag Mobile Most Positive Reviews

Top rated reviews
5

In short, turned on service with budget. After 1 week you could ONLY talk when phone was on speaker ONLY. Contacted...

5

Hello my name is Eileen, a current employee of TAG Mobile in Covina, California. And i wanted to take this time and resp...

Budget Mobile and Tag Mobile Most Critical Reviews

Lowest rated reviews
1

I requested a phone number change and called the El Super Retail location in Santa Ana, CA. The "punk" who works there...

1

They stand outside Welfare Offices, offering free 4G Touch Screen Phones to folks whom are already in financial...

Budget Mobile and Tag Mobile Latest Reviews

Recent published reviews
1

My phone won't get service now

Read all 200 reviews
1.2

Tag Mobile is almost like a fraud. Just take a look at their dysfunctional website. They have no listed phones but just...

Read all 144 reviews

Budget Mobile and Tag Mobile Products and Services

Most reviewed product and services
  • Budget Mobile Phone Service (44 reviews)
  • Budget Mobile Customer Care (22 reviews)
  • Budget Mobile Mobile Phone Service (16 reviews)
  • Tag Mobile Phone Service (26 reviews)
  • Tag Mobile Mobile Phone Service (16 reviews)
  • Tag Mobile Phone Plan (11 reviews)