PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budget Mobile and MetroPCS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budget Mobile
MetroPCS

Budget Mobile and MetroPCS Overview

Total reviews
209
1423
Company responses
0
0
Issues resolved
1
3

Budget Mobile and MetroPCS Consumer Ratings

Rank
201 out of 1428 in Telecommunications category
135 out of 1428 in Telecommunications category
Customer service
151 in category
128 in category
Product or Service Quality
196 in category
116 in category
Website
302 in category
121 in category
Reliability
96 in category
94 in category

Budget Mobile and MetroPCS Rating Details

Customer service
1.5 (75 reviews)
1.6 (604 reviews)
Reviewer's quote

...i qualify but will try again and then call customer service. Thanks..

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...an it did not work so i now have no phone with service i tryed to call metropcs to switch my services back to my old phone that is with metro pcs and the customer service deptament is up dating there network so now here iam with no phone at all and i have a newborn baby and a disabled mom with heart problems an am currently homeless because of my...

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Product or Service Quality
1.6 (64 reviews)
2 (505 reviews)
Reviewer's quote

I received an "urgent" text from Budget on 6-21-2017 @ 7:35PM that Budget would be discontinuing service in my state and that I should seek phone service elsewhere. This I did. I have arranged for a new service with a different company starting on 7-3-2017...

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Metro pcs terminated my service. State excessive data use . what does that mean...

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Website
1.5 (60 reviews)
2 (577 reviews)
Reviewer's quote

...Tried to go on the website and it was gone like there was never a website. Tried to call there was no answer. :angry:..

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I went to my account online to see my call history which was there before but the website said I had to "upgrade my account" to view that part of my profile. I did and it and it said I had to pay $2 a month for "call detail" service. I added that service to my plan and the service does not show the...

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Reliability
1.8 (59 reviews)
1.8 (540 reviews)
Reviewer's quote

My phone won't get service now

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IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T KNOW HOW MANY RESETS THEY MENTUON A TICKET BUT THEY NOT MENTIONING ME PAYINGY BILL ON TIME FAITHFULLY FOR YEARS AN YET MY ACCOUNT CANT BE ACCREDITED IF IM PAYING $60

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Budget Mobile and MetroPCS Pros and Cons

Pros
  • Price package
  • Price
  • Phone handset provided
  • I used to like your company
  • Price
  • No contract
Cons
  • Customer service
  • Budget mobile
  • Sold my email to spammers
  • Customer service
  • Service
  • Unprofessional service

Budget Mobile and MetroPCS Most Positive Reviews

Top rated reviews
5

In short, turned on service with budget. After 1 week you could ONLY talk when phone was on speaker ONLY. Contacted...

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5

I am pleased with the service the staff is always friendly. I don't go out of state so can't say much about that....

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5

I have no complaints with Budget Mobile. I was always treated courteously and with the deepest respect. You can't beat t...

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5

I am a metro pc customer just wrote and not a happy customer. I pay $50 a month. When I have the data the YouTube will...

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Budget Mobile and MetroPCS Most Critical Reviews

Lowest rated reviews
1

I requested a phone number change and called the El Super Retail location in Santa Ana, CA. The "punk" who works there...

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1

I haven’t been this frustrated with a company since I tried to save some money with MagicJack. At my age I should know...

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1

So I signed up for a phone gave the rep my personal info such as address and contact number he turned around and gave...

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1

I am a MetroPCS customer.
I got a text yesterday(09/13) from 611 that there w​ere ​some changes made to my account thoug...

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Budget Mobile and MetroPCS Latest Reviews

Recent published reviews
No votes

I receive a message from budget mobile and within 24-48 hours my texts and data disappear. I have to go to Entouch...

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1

IVE BEEN CALLING IN NON ATOP TO GET MY PHM RESET BECAUSE THE INTERNET HASNT BEEN WORKING PROPERLY FINALLY AFTER I DON'T...

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No votes

IAM A CUSTOMER OF BUDGET MOBILE. NEED TO MOVE MY SERVICES TO ANOTHER PHONE

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1

metro is doing everything to get rid of millions of customers.
i have been with metro for 10 years and now they do not le...

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Budget Mobile and MetroPCS Products and Services

Most reviewed product and services
  • Budget Mobile Phone Service (44 reviews)
  • Budget Mobile Customer Care (22 reviews)
  • Budget Mobile Mobile Phone Service (17 reviews)
  • Metropcs Phone Service (218 reviews)
  • Metropcs Customer Care (168 reviews)
  • Metropcs Phone Plan (79 reviews)