PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Payless Car Rental and Budget Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Payless Car Rental
Budget Inn

Payless Car Rental and Budget Inn Overview

Total reviews
479
196
Company responses
0
0
Issues resolved
3
0

Payless Car Rental was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 479 reviews. It is 283 reviews more than Budget Inn received since Feb 9, 2008.

Payless Car Rental and Budget Inn Consumer Ratings

Rank
94 out of 892 in Rentals category
270 out of 1933 in Hotels and Resorts category
Customer service
64 in category
175 in category
Diversity of Products or Services
74 in category
206 in category
Website
81 in category
212 in category

Payless Car Rental and Budget Inn Rating Details

Customer service
1.1 (205 reviews)
1.2 (73 reviews)
Reviewer's quote

...Customer service was also no help. He just kept repeating its going to take 14 days to get my money back if it was actually cancelled. Horrible comprehension of the issue a hand..

CHAREVE D

They tried me as not customer He was screaming and Kik me and call the cops just because I ask to change the room and the reason was the air condition does not work and I call customer service they can not do anything..

PissedConsumer1443939
Diversity of Products or Services
1.5 (157 reviews)
1.1 (56 reviews)
Reviewer's quote

They had me sign the agreement without telling me what the charges were, and later I found out that I was charged $190/day for my rental car, instead of $106 total I was quoted for. When I talked to the customer representatives, they said since I signed that agreement, they will not provide any...

PissedConsumer1438930

Night clerk refused to show me policy on $20.00 saturday nite only fee in stead of it being a deposit. Nothing posted anywhere on web or grounds of business in stockton.

Derrien
Website
1.7 (151 reviews)
1.7 (64 reviews)
Reviewer's quote

...3 Complaints were filed on website. Responded once stating the complaint was closed. Weeks later from that rental location employee told me the manager was coming to phone refusing to give me any other number, then transferred me to someones voicemail...

PissedConsumer1139417

I went online to Budget Inn's Pinellas Park website and booked a room. When I called to confirm all was set I was told the booking was cancelled and there is NO active reservation . I then went back to the website to try booking again...

Bassel

Payless Car Rental and Budget Inn Pros and Cons

Pros
  • Original rate
  • Unethical hidden charges
  • Advertised rate
  • Worse place i ever stayed
  • Con artists an probably drug employees
  • Cheep
Cons
  • Terrible customer service
  • Huge price jump
  • Concept to cheat people
  • Cleanliness
  • Smell
  • Rude service cussing

Payless Car Rental and Budget Inn Most Positive Reviews

Top rated reviews
5

By uderstanding kindnesses and thoughtfulness.

4

I can't understand why is it that ms Sally at buffet inn on north Rancho in las vegas NV can called blacks "you...

Payless Car Rental and Budget Inn Most Critical Reviews

Lowest rated reviews
1

While visiting Zion National Park last week Of Sept. 2014, my husband and I rented a car from your facility in Vegas. ...

1

DISRESPECTFUL CUSTOMER SERVICE -- YELLING AT ME FOR NO REASON AND NOT LISTENING TO WHAT I WAS SAYING. THEY DO NOT HAVE...

Payless Car Rental and Budget Inn Latest Reviews

Recent published reviews
1.6

They charged me for a full tank of gas when I rented the car. I said I would use less than half. They said they would...

Read all 479 reviews
1.8

Night clerk refused to show me policy on $20.00 saturday nite only fee in stead of it being a deposit. Nothing posted...

Read all 196 reviews

Payless Car Rental and Budget Inn Products and Services

Most reviewed product and services
  • Payless Car Rental Car Rental (353 reviews)
  • Payless Car Rental Customer Care (25 reviews)
  • Payless Car Rental Car Rental Booking (10 reviews)
  • Budget Inn Room (47 reviews)
  • Budget Inn Sanitary Conditions (37 reviews)
  • Budget Inn Customer Care (18 reviews)