PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Budget Inn and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Budget Inn
Motel 6

Budget Inn and Motel 6 Overview

Total reviews 333 2335
Company responses 0 0
Issues resolved 1 8

Budget Inn and Motel 6 Consumer Ratings

Rank
237 out of 1014 in Travel Agencies category
317 out of 1983 in Hotels and Resorts category
Customer service
183 in category
228 in category
Exchange, Refund and Cancellation Policy
163 in category
176 in category
Price Affordability
191 in category
183 in category
Website
191 in category
197 in category

Budget Inn and Motel 6 Rating Details

Customer service
1.2
(152 reviews)
1.5
(1163 reviews)
Reviewer's quote

...I talked to the corporate customer service department and they said they would send me a confirmation email, but they didn't either..

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...Then customer service has absolutely not been back in contact with me. Looking to see if I could sue somehow ond..

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Exchange, Refund and Cancellation Policy
1.2
(136 reviews)
1.5
(973 reviews)
Reviewer's quote

Horrible dirty no words I just need my refund back I never stay I left right after 2 minutes I see the disgusting room..

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...and would want a refund of the $766 that I spent there..

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Price Affordability
1.7
(133 reviews)
2.2
(1057 reviews)
Reviewer's quote

...stuff he said yes ,I never had a problem there ,WELL the reason is Bike Week is today they rented my room out to some one else at higher rate ,That's called PRICE GOUGING!!! ILEAGAL TO DO SO NOW ITS GOING TO BE DAVE,S IN WHEN IM DONE ,and I will get ride of the roaches first thing...

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and being price gouged, and the racist owners i have never been treated like this before the owners lied about room availability as a excuse to charge me more money than the other people i feel like i have been scammed by the Indian owners and i will do everything in my power to discredit them and...

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Website
1.5
(132 reviews)
2.2
(971 reviews)
Reviewer's quote

...They should have told me to go to the website. James..

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The REVIEWS AND PICTURES ON THEIR WEBSITE ARE VERY MISLEADING. When I went to turn in the key, the same lady that checked me in took my key, the empty can of bug spray, and offered no apologies or any assistance other than to state" We will charge you for the one night". I didn't even respond,...

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Budget Inn and Motel 6 Pros and Cons

Pros
  • Worse place i ever stayed
  • Con artists an probably drug employees
  • Cheap
  • Cheap
  • Location
  • Price
Cons
  • Rude customer service
  • Horrible customer service
  • Cleanliness
  • Customer service
  • Uncaring staff
  • Bugs

Budget Inn and Motel 6 Most Positive Reviews

Top rated reviews
4.4

Dont need the booking anymore. Had to cancel at the last minute. My problem with my apartment has been resolved.

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5

There was roach infestation as well as bed bugs on my daughter by head board . They were very employee was very...

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4

HOLY HECK. ALL GOOD EXCEPT JUST CRAZY FRONT DESK DRAMA. BETWEEN EMPLOYEES AS WELL AS ONE RUDE, CONDESCENDING (AND SIMPLY...

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5

Upon arrival i was greeted by the sweetest clerk.She was very helpful, sweet. check -in was very fast. no wait time and...

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Budget Inn and Motel 6 Most Critical Reviews

Lowest rated reviews
1

I paid $375 for a week at this budgetel inn for my 2 yr old son fiance and i. The first room the air conditioning...

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1

Motel 6 in Hammond Indiana had no running water and the front desk clerk laughed when I asked for a refund or money off...

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1

Ive been staying at the Budget Inn since November. They switched me to another room. And I started getting what I...

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1

If it's about me stainer with no lights no hot water no heater and bad parking flooded I called it in the customer...

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Budget Inn and Motel 6 Latest Reviews

Recent published reviews
No votes

Hello I was a guest since November 2023 Thanksgiving well until March 20, 2024. I was moved to another room which had...

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No votes

My daughter, Traci L Fears, moved to Tallahassee, FL. She was staying at the Motel 6 while searching for an apart. Your...

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No votes

The most obscene and disrespectful experience of my entire life. Staff was extremely rude and would not give me a room...

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1.2

You have a CHRONIC bedbug and public health problem at the 6 on E Craycroft Rd, DMAFB, Tucson, AZ.
I am out a hundred buc...

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