PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Casa Delfino Hotel And Spa and Budget Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Casa Delfino Hotel And Spa
Budget Inn

Casa Delfino Hotel And Spa and Budget Inn Overview

Total reviews 1 229
Company responses 0 0
Issues resolved 0 0

Casa Delfino Hotel And Spa and Budget Inn Consumer Ratings

Rank
66 out of 1318 in Hotels and Resorts category
122 out of 576 in Travel Agencies category
Customer service
37 in category
108 in category
Exchange, Refund and Cancellation Policy
318 in category
67 in category
Price Affordability
172 in category
103 in category
Value for money
101 in category
96 in category

Casa Delfino Hotel And Spa and Budget Inn Rating Details

Customer service
3 (1 review)
1.2 (93 reviews)
Reviewer's quote

I booked a three-week stay in Hotel Casa Delfino in Chania, Crete. I had read excellent reviews about how quiet it was. Since they present themselves as a high-end hotel, I trusted that they would have working WiFi and I assumed that the reviews about how quiet Casa Delfino was were correct. The...

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...Poor customer service..

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.3 (82 reviews)
Reviewer's quote

No items

...t was to dirty the tub was dirty the room was stink So I went back to the car with my bags and told them I wont stay the night its too nasty so I would like a refund they say OK so I swear to the car stayed in the car until about 12 oclock so that will be maybe seven hours afternoon no at this point is maybe 1:00 AM and a person bless me with some extra cash to feed me and my family at the waffle house next-door So the lady felt sorry and say Ill give you a A room to shower thanking it was free I agree I was never told you wont get your refund if you take a shower so I didnt even get in the shower because when I got in the room ...

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Price Affordability
2 (1 review)
1.9 (83 reviews)
Reviewer's quote

No items

...Bad attitudes of employees, Price goes from 67 to 140 from phone call to checkin, Most of the lights in the parking lot and hallways are not working. The made him pay a $50 deposit saying people steal. He's a senior citizen with an AARP, AAA card and CDL...

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Value for money
2 (1 review)
1.4 (70 reviews)
Reviewer's quote

No items

...She handled me bad knowing I'm broke and need my money back. On top of that even the receptionist working that night told me she dont blame me coming to get BUDGET Inn cleaning tool before I stepped foot in that tub . I cleaned it and still kept socks on...

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Casa Delfino Hotel And Spa and Budget Inn Pros and Cons

Pros
  • Have a good location
  • Worse place i ever stayed
  • Cheap
  • Con artists an probably drug employees
Cons
  • Very noisy between four and five at night
  • No wifi in the rooms
  • Cleanliness
  • Smell
  • Rude customer service

Casa Delfino Hotel And Spa and Budget Inn Most Positive Reviews

Top rated reviews
No votes
4

BED BUGS AT BUDGET INN IN BEAUMONT TEXAS AND I COULDNT GET MY MONEY BACK OR A COMPLIMENTARY STAY...

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No votes
4

HOLY HECK. ALL GOOD EXCEPT JUST CRAZY FRONT DESK DRAMA. BETWEEN EMPLOYEES AS WELL AS ONE RUDE, CONDESCENDING (AND SIMPLY...

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Casa Delfino Hotel And Spa and Budget Inn Most Critical Reviews

Lowest rated reviews
2.7

I booked a three-week stay in Hotel Casa Delfino in Chania, Crete. I had read excellent reviews about how quiet it was....

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1

DISRESPECTFUL CUSTOMER SERVICE -- YELLING AT ME FOR NO REASON AND NOT LISTENING TO WHAT I WAS SAYING. THEY DO NOT HAVE...

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No votes
1

My son and I needed a place to stay around Whitehall late at night. Walked up toward the office and noticed the windows...

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Casa Delfino Hotel And Spa and Budget Inn Latest Reviews

Recent published reviews
No votes
No votes

This is the second time that this location in the Hayward area is trying to keep my deposit of $100 so in total of $200.

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No votes
2

On Monday, September 7th, I arrived at the room as soon as I opened it the door sag downwards top hinges are loose...

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Casa Delfino Hotel And Spa and Budget Inn Products and Services

Most reviewed product and services
  • Casa Delfino Hotel And Spa Room (1 review)
  • Budget Inn Room (49 reviews)
  • Budget Inn Sanitary Conditions (39 reviews)
  • Budget Inn Customer Care (22 reviews)