PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent A Center and Buddys Home Furnishings as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent A Center
Buddys Home Furnishings

Rent A Center and Buddys Home Furnishings Overview

Total reviews
1807
512
Company responses
0
0
Issues resolved
5
0

Rent A Center was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1807 reviews. It is 1295 reviews more than Buddys Home Furnishings received since Jun 6, 2014.

Rent A Center and Buddys Home Furnishings Consumer Ratings

Rank
268 out of 2130 in Furniture and Decor category
295 out of 2130 in Furniture and Decor category
Customer service
212 in category
224 in category
Staff
291 in category
295 in category
Website
250 in category
266 in category

According to consumer ratings and reviews, Rent A Center ranks 27 points higher in the Furniture and Decor category than Buddys Home Furnishings. People gave Rent A Center 1.4 stars for Customer service criterion in Furniture and Decor category and it is 383 points higher than the worst rated brand in this category. At the same time, Buddys Home Furnishings was rated 1.4 stars for Customer service criterion in this category and it is 371 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Buddys Home Furnishings has a higher rating than Buddys Home Furnishings. Regarding Website criterion, consumers gave Rent A Center 2.2 stars and it is 58% greater than other in category. Buddys Home Furnishings however was rated 2.1 stars and it is 55% greater than other in category.

Rent A Center and Buddys Home Furnishings Rating Details

Customer service
1.4 (401 reviews)
1.4 (233 reviews)
Reviewer's quote

...And definitely no communication with customers All I want is my damageD sectional replaced as promised. It was delivered damaged and I have been trying to work with these people . All I asked for was open communication...

Brenda J

Tried for over a week to get a couch from you. 3 people took the info on what I wanted and NO one ever got back with me. There for I retund the fridge that I had gotten 3 weeks before and I bought 2 couches and a fridge for another company were as I spent $6000.00 with them. I WILL NOT ever use you...

Martin H
Staff
1.5 (379 reviews)
1.5 (240 reviews)
Reviewer's quote

They were supposed to deliver a washer and dryer to my home yesterday and was told they couldnt do it bc all but one staff member called off and now today they said they could not find my house and all they found was a corn field when im two miles down from hwy 20 and 73 intersection. I asked...

Curtis B

The staff confronted my fiancé on the sidewalk in front of the store telling him that she would talk to our apartment manager (who she is supposedly friends with) and have her open my apartment so that they may get their stuff. When we spoke with the manager at another store he tried to get the...

PissedConsumer1559200
Website
2.2 (361 reviews)
2.1 (215 reviews)
Reviewer's quote

So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...

PissedConsumer698825

i called buddy to order a mattress the have on their website. They sale perosn stated that he was not going to order the bed because he have that same mattresse set at home that he purchased somewhere else and its a trashy mattress and when he order things he have to order in bulk and to have 9...

PissedConsumer1296371

Rent A Center and Buddys Home Furnishings Pros and Cons

Pros
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
  • Delevery guys are nice
  • I just want someone to come and get them out of my way
  • Style of furniture
Cons
  • Horrible customer service
  • Inability to work with me
  • Bad service
  • Management or customer service
  • Unprofessional
  • Customer service

Rent A Center and Buddys Home Furnishings Most Positive Reviews

Top rated reviews
5

I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash...

5

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....

Rent A Center and Buddys Home Furnishings Most Critical Reviews

Lowest rated reviews
1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

1

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...

Rent A Center and Buddys Home Furnishings Latest Reviews

Recent published reviews
1.6

I offered to return living room she told me no that isn't right

Read all 1807 reviews
1

I had a banking issue with my card payment got returned I was never explained I made a payment when I was told why that...

Read all 512 reviews

Rent A Center and Buddys Home Furnishings Products and Services

Most reviewed product and services
  • Rent A Center Manager (283 reviews)
  • Rent A Center Customer Care (163 reviews)
  • Rent A Center Account (81 reviews)
  • Buddys Home Furnishings Customer Care (141 reviews)
  • Buddys Home Furnishings Manager (85 reviews)
  • Buddys Home Furnishings Furniture Leasing (30 reviews)