PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent A Center and Buddys Home Furnishings as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent A Center
Buddys Home Furnishings

Rent A Center and Buddys Home Furnishings Overview

Total reviews
1864
614
Company responses
0
0
Issues resolved
6
0

Rent A Center and Buddys Home Furnishings Consumer Ratings

Rank
72 out of 387 in Rentals category
319 out of 1500 in Furniture and Decor category
Customer service
43 in category
235 in category
Product or Service Quality
37 in category
179 in category
Website
60 in category
272 in category
Reliability
45 in category
158 in category

Rent A Center and Buddys Home Furnishings Rating Details

Customer service
1.5 (419 reviews)
1.4 (264 reviews)
Reviewer's quote

...didnt have a problem with coming back on board But said due to Corona no deliveries, only curve side , he then gave me a # for RCA Jamica, when I call there customer service told me it's the same there cure side only and that I needed to go back to the store I originally was with so calls back Laurelton store and Sophia answers I gave my full name and she told me I cant get any merchandise for from hear , I said to her why she you just ,so I hung up ,called back her said the same thing again , I ask to speak to a manager she told she is the manager and I cant get anything from her store nothing told me to stop calling because I'm not going to accommodate anything at this store so stop calling the store and I contact customer...

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Good afternoon, I am writing today, looking for a resolution to a customer service nightmare, experienced with Brandon from your Cookeville, TN store. An experience which has left me quite traumatized, so traumatized, I cannot enter the store fearful of another encounter with Brandon. His...

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Product or Service Quality
1.9 (379 reviews)
2 (252 reviews)
Reviewer's quote

Customer service advised me to make a week payment and work with the store for an extension on my monthly payments, and if I have any issue after contacting the store an d making payment arrangements for an extension to call her back or customer service. Thank You..

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It's been about 2 months and I haven't received my product or any info about it. Want to know if I a getting it or get my refund. The worst case scenario is to get my lawyer...

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Website
2.2 (377 reviews)
2.1 (243 reviews)
Reviewer's quote

So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...

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i called buddy to order a mattress the have on their website. They sale perosn stated that he was not going to order the bed because he have that same mattresse set at home that he purchased somewhere else and its a trashy mattress and when he order things he have to order in bulk and to have 9...

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Reliability
1.6 (365 reviews)
1.6 (240 reviews)
Reviewer's quote

Rude ManagerPayment issuesNo working phone numbers

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I was moving my tv stand and my TV started rocking back and forth and started getting lines in it and apparently all the money I get charged doesn't cover it and now I'm supposed to pay for a messed up tv

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Rent A Center and Buddys Home Furnishings Pros and Cons

Pros
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
  • Delevery guys are nice
  • Style of furniture
  • Rental
Cons
  • Horrible customer service
  • Inability to work with me
  • Bad service
  • Management or customer service
  • Unprofessional
  • Customer service

Rent A Center and Buddys Home Furnishings Most Positive Reviews

Top rated reviews
5

I bought a sectional from rac in Logan , Oh and weeks after we had it my kids started getting bites on them. It was bed...

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5

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....

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5

I was paying on a washer dryer pair as noted on thecontract. The contract was for two years, at the end of the two...

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5

My payment or due on the 1st of the month an that is the day i set up direct pay fot them to take the payment but they...

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Rent A Center and Buddys Home Furnishings Most Critical Reviews

Lowest rated reviews
1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

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1

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...

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1

there is so much scam,dishonesty, lies,trustworthinessthat store location#5506-M,should be closed down now!y last liv...

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1

I had the misfortune of renting from this company in August 2016 when I was flooded. I signed up for auto-draft every...

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Rent A Center and Buddys Home Furnishings Latest Reviews

Recent published reviews
2.5

Rude Manager
Payment issues
No working phone numbers

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1

I was moving my tv stand and my TV started rocking back and forth and started getting lines in it and apparently all...

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2.5

From day one store manager has been a complete jerk I call store he acts like I am someone else he keep calling me Jay...

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No votes

Please call back as soon as possible

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Rent A Center and Buddys Home Furnishings Products and Services

Most reviewed product and services
  • Rent A Center Manager (287 reviews)
  • Rent A Center Customer Care (167 reviews)
  • Rent A Center Account (82 reviews)
  • Buddys Home Furnishings Customer Care (147 reviews)
  • Buddys Home Furnishings Manager (89 reviews)
  • Buddys Home Furnishings Furniture Leasing (31 reviews)