PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buddys Home Furnishings and Homesmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buddys Home Furnishings

Buddys Home Furnishings and Homesmart Overview

Total reviews
Company responses
Issues resolved

Buddys Home Furnishings was first mentioned on PissedConsumer on Jun 6, 2014 and since then this brand received 524 reviews. It is 440 reviews more than Homesmart received since Jan 7, 2012.

Buddys Home Furnishings and Homesmart Consumer Ratings

297 out of 1894 in Furniture and Decor category
295 out of 2619 in Appliances and Electronics category
Customer service
223 in category
224 in category
Price Affordability
297 in category
398 in category
Product or Service Quality
164 in category
158 in category

Buddys Home Furnishings and Homesmart Rating Details

Customer service
1.4 (236 reviews)
1.4 (20 reviews)
Reviewer's quote

I am trying to reach corporate because of Kilgore Texas buddy’s poor customer service along with their lies. I bought a leather sofa, a washing machine, a tv stand, and a recliner. When I called on the week of September 20th to check my pay off it was 1200 I told them I would be in on the first to...


...He also added that it wasnt rite but its done and then ended it with now do you want yr dryer fixed!?!?!??!!!!! I am livid these people have no sense of customer service or sastifaction and to top it off they are thieves..

Price Affordability
2 (225 reviews)
1.5 (13 reviews)
Reviewer's quote

When we spoke with the manager at another store he tried to get the price down to $275 for the bed frame (which was the floor model and I had already paid like 200 all together. They also stated that I had not made a payment since April which was untrue. Needless to say I will never deal with...


I came in and he gave me price I received application and I brought it back he said he would verify everything and it would be delivered Friday. I came in the price he quoted me was wrong and he corrected it and I told him I will let my finance look it over and I will be back Friday. We came in and...

Product or Service Quality
2 (225 reviews)
1.8 (17 reviews)
Reviewer's quote


Beverly G

I really am gonna need them to get it together and use trained representatives in a call center to provide QUALITY customer interaction and service. Quality being the operative word here. i work in a call center im sure i could do a better job as a collections agent than these *** Homesmart is a...


Buddys Home Furnishings and Homesmart Pros and Cons

  • Delevery guys are nice
  • I just want someone to come and get them out of my way
  • Company when it was homesmart
No votes
  • Management or customer service
  • Unprofessional
  • Customer service
  • Customer service
  • To my mother in maine
  • Steve is rude arrogant selfish narcissistic power trip

Buddys Home Furnishings and Homesmart Most Positive Reviews

Top rated reviews

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....


I have been dealing with the noth chrleston, sc store and i have nothing but good reviews for them. I love the guys and...

Buddys Home Furnishings and Homesmart Most Critical Reviews

Lowest rated reviews

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...


I have only been renting from them just recently I just moved in and I had come up on some hard times. Homesmart in...

Buddys Home Furnishings and Homesmart Latest Reviews

Recent published reviews

When I first got my bed it wasnt delivered on time next wasnt put together properly and fell on nextly came and redid...

Read all 524 reviews

Great sales. Very customer oriented. Purchased home now living in it. Setup was great and staff did a great job. Been...

Read all 84 reviews

Buddys Home Furnishings and Homesmart Products and Services

Most reviewed product and services
  • Buddys Home Furnishings Customer Care (141 reviews)
  • Buddys Home Furnishings Manager (87 reviews)
  • Buddys Home Furnishings Furniture Leasing (30 reviews)
  • Homesmart Manager (14 reviews)
  • Homesmart Account (10 reviews)
  • Homesmart Customer Care (3 reviews)