PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buddys Home Furnishings and Homesmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buddys Home Furnishings
Homesmart

Buddys Home Furnishings and Homesmart Overview

Total reviews
612
84
Company responses
0
0
Issues resolved
0
0

Buddys Home Furnishings and Homesmart Consumer Ratings

Rank
316 out of 1491 in Furniture and Decor category
324 out of 1772 in Appliances and Electronics category
Customer service
232 in category
247 in category
Product or Service Quality
173 in category
182 in category
Price Affordability
312 in category
433 in category
Style and Design
295 in category
354 in category

Buddys Home Furnishings and Homesmart Rating Details

Customer service
1.4 (263 reviews)
1.4 (20 reviews)
Reviewer's quote

Good afternoon, I am writing today, looking for a resolution to a customer service nightmare, experienced with Brandon from your Cookeville, TN store. An experience which has left me quite traumatized, so traumatized, I cannot enter the store fearful of another encounter with Brandon. His...

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...He also added that it wasnt rite but its done and then ended it with now do you want yr dryer fixed!?!?!??!!!!! I am livid these people have no sense of customer service or sastifaction and to top it off they are thieves..

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Product or Service Quality
2 (251 reviews)
1.8 (17 reviews)
Reviewer's quote

It's been about 2 months and I haven't received my product or any info about it. Want to know if I a getting it or get my refund. The worst case scenario is to get my lawyer...

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I really am gonna need them to get it together and use trained representatives in a call center to provide QUALITY customer interaction and service. Quality being the operative word here. i work in a call center im sure i could do a better job as a collections agent than these *** Homesmart is a...

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Price Affordability
2 (249 reviews)
1.5 (13 reviews)
Reviewer's quote

Why did the price on my LTV went from 1,166 to 2,200?..

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I came in and he gave me price I received application and I brought it back he said he would verify everything and it would be delivered Friday. I came in the price he quoted me was wrong and he corrected it and I told him I will let my finance look it over and I will be back Friday. We came in and...

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Style and Design
2.3 (245 reviews)
1.9 (11 reviews)
Reviewer's quote

There was no complaints, I am in search of an upright self-defrosting 17 cubic freezer. You said that you didn't have one, so what is there to complain about

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I have referred familes and a very loyal and honest customer. I never in my life heard sooooo many lies. I paid off my stuff b4 and had 360.00 to go they jacked around and pointed blame. So i sent my last payment in and i have not heard a peep in serveral months now all of a sudden here it goes i...

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Buddys Home Furnishings and Homesmart Pros and Cons

Pros
  • Delevery guys are nice
  • Style of furniture
  • Rental
No votes
Cons
  • Management or customer service
  • Unprofessional
  • Customer service
  • Customer service
  • To my mother in maine
  • Steve is rude arrogant selfish narcissistic power trip

Buddys Home Furnishings and Homesmart Most Positive Reviews

Top rated reviews
5

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....

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4.8

I have been dealing with the noth chrleston, sc store and i have nothing but good reviews for them. I love the guys and...

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5

My payment or due on the 1st of the month an that is the day i set up direct pay fot them to take the payment but they...

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4.2

My name Brenda Kitchens and I'm having a problem with one of your sale agents in the Milledgeville, Ga 31061 store his...

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Buddys Home Furnishings and Homesmart Most Critical Reviews

Lowest rated reviews
1

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...

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1

I have only been renting from them just recently I just moved in and I had come up on some hard times. Homesmart in...

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1

I had the misfortune of renting from this company in August 2016 when I was flooded. I signed up for auto-draft every...

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1

I have bought a kitchen table set paid odd in December. plus I bought a couch love seat and bedroom set.I make...

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Buddys Home Furnishings and Homesmart Latest Reviews

Recent published reviews
No votes

Delivery driver tried to run me over purposely

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No votes

Great sales. Very customer oriented. Purchased home now living in it. Setup was great and staff did a great job. Been...

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No votes

I called and made a one time payment a week ago and the store charged my credit card again without my consent. I called...

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No votes

I bought a new washer and dryer out the box I haven't had it for a year an my washing machine have stop working they...

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Buddys Home Furnishings and Homesmart Products and Services

Most reviewed product and services
  • Buddys Home Furnishings Customer Care (147 reviews)
  • Buddys Home Furnishings Manager (89 reviews)
  • Buddys Home Furnishings Furniture Leasing (31 reviews)
  • Homesmart Manager (14 reviews)
  • Homesmart Account (10 reviews)
  • Homesmart Customer Care (3 reviews)