PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buddys Home Furnishings and Homesmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buddys Home Furnishings
Homesmart

Buddys Home Furnishings and Homesmart Overview

Total reviews 622 84
Company responses 0 0
Issues resolved 0 0

Buddys Home Furnishings and Homesmart Consumer Ratings

Rank
328 out of 1526 in Furniture and Decor category
340 out of 1809 in Appliances and Electronics category
Customer service
253 in category
252 in category
Price Affordability
333 in category
452 in category
Product or Service Quality
187 in category
189 in category
Value for money
260 in category
246 in category

Buddys Home Furnishings and Homesmart Rating Details

Customer service
1.4 (271 reviews)
1.4 (20 reviews)
Reviewer's quote

*** poor customer service. My friend being bullied by your management staff and racial slurs are being passed. Im basically threatened by the sales manager as he said I was denied and then approved 5min later that because I am a young black educated man he will have me thrown in jail for a computer...

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...He also added that it wasnt rite but its done and then ended it with now do you want yr dryer fixed!?!?!??!!!!! I am livid these people have no sense of customer service or sastifaction and to top it off they are thieves..

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Price Affordability
2 (255 reviews)
1.5 (13 reviews)
Reviewer's quote

Why did the price on my LTV went from 1,166 to 2,200?..

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I came in and he gave me price I received application and I brought it back he said he would verify everything and it would be delivered Friday. I came in the price he quoted me was wrong and he corrected it and I told him I will let my finance look it over and I will be back Friday. We came in and...

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Product or Service Quality
1.9 (254 reviews)
1.8 (17 reviews)
Reviewer's quote

It's been about 2 months and I haven't received my product or any info about it. Want to know if I a getting it or get my refund. The worst case scenario is to get my lawyer...

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I really am gonna need them to get it together and use trained representatives in a call center to provide QUALITY customer interaction and service. Quality being the operative word here. i work in a call center im sure i could do a better job as a collections agent than these *** Homesmart is a...

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Value for money
1.8 (251 reviews)
1.9 (10 reviews)
Reviewer's quote

I was moving my tv stand and my TV started rocking back and forth and started getting lines in it and apparently all the money I get charged doesn't cover it and now I'm supposed to pay for a messed up tv..

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...im almost finish and as soon as you miss a payment ring ring if i been paying for this long why the *** you think im going to stop now dumbasssses stop calling and leaving messages all the time for you want get your money or furniture dicks..

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Buddys Home Furnishings and Homesmart Pros and Cons

Pros
  • Delevery guys are nice
  • Style of furniture
  • Rental
No votes
Cons
  • Management or customer service
  • Unprofessional
  • Customer service
  • Customer service
  • To my mother in maine
  • Steve is rude arrogant selfish narcissistic power trip

Buddys Home Furnishings and Homesmart Most Positive Reviews

Top rated reviews
5

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....

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4.8

I have been dealing with the noth chrleston, sc store and i have nothing but good reviews for them. I love the guys and...

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5

My payment or due on the 1st of the month an that is the day i set up direct pay fot them to take the payment but they...

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4.2

My name Brenda Kitchens and I'm having a problem with one of your sale agents in the Milledgeville, Ga 31061 store his...

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Buddys Home Furnishings and Homesmart Most Critical Reviews

Lowest rated reviews
1

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...

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1

I have only been renting from them just recently I just moved in and I had come up on some hard times. Homesmart in...

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1

I had the misfortune of renting from this company in August 2016 when I was flooded. I signed up for auto-draft every...

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1

I have bought a kitchen table set paid odd in December. plus I bought a couch love seat and bedroom set.I make...

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Buddys Home Furnishings and Homesmart Latest Reviews

Recent published reviews
No votes

They screwed me over!!!! I need to speak to someone asap!!

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No votes

Great sales. Very customer oriented. Purchased home now living in it. Setup was great and staff did a great job. Been...

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1

The driver Keith Trent of Buddys in Lynchburg Virginia (and Boss Jerry Marshall) needs to be fired and prosecuted Keith...

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No votes

I bought a new washer and dryer out the box I haven't had it for a year an my washing machine have stop working they...

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Buddys Home Furnishings and Homesmart Products and Services

Most reviewed product and services
  • Buddys Home Furnishings Customer Care (146 reviews)
  • Buddys Home Furnishings Manager (90 reviews)
  • Buddys Home Furnishings Furniture Leasing (31 reviews)
  • Homesmart Manager (14 reviews)
  • Homesmart Account (10 reviews)
  • Homesmart Customer Care (3 reviews)