PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Buca Di Beppo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Buca Di Beppo

Carrabbas and Buca Di Beppo Overview

Total reviews
350
235
Company responses
0
0
Issues resolved
4
3

Carrabbas and Buca Di Beppo Consumer Ratings

Rank
126 out of 2614 in Cafes, Restaurants and Bars category
172 out of 2614 in Cafes, Restaurants and Bars category
Customer service
101 in category
140 in category
Diversity of Products or Services
123 in category
145 in category
Location
93 in category
154 in category
Quality of Food
103 in category
92 in category

Carrabbas and Buca Di Beppo Rating Details

Customer service
2 (159 reviews)
1.7 (134 reviews)
Reviewer's quote

Have NOT heard from Customer service Manager DIDNT honor promotional EVEN THOUGH MANY OF US DUE TO VIRUS CANNOT DINE IN Service in PAST has been slow- up to an hour after ordering Some waiters not trained at this location. Nice waiters but you can tell they weren't TRAINED..

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Outstanding Customer Service during very trying times. The Buca in Maitland, FL has an outstanding manager Justin Dunlap that took care of me and my pick-up order today. Buca di Beppo is now our only go to for Italian night out!!!..

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Diversity of Products or Services
2.7 (132 reviews)
2.5 (89 reviews)
Reviewer's quote

...I was assured the food stands (setup) would be part of the services provided upon delivery. First of all, the problem started as soon as the delivery guy arrived. He told my fiancé that setting up the food was "not part of the services Carrabba's provided"...

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We were charged for items we did not purchased. The service was the worst I have ever had.

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Location
3.2 (131 reviews)
2.9 (104 reviews)
Reviewer's quote

...They belittle their employees at that location in Dunwoody, Georgia. On top of molded food in the walk in including lemons, cheese, and bread, there are roaches everywhere. There are roaches in the soda machine as well as molded unclean soda nobs...

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the issue was with the brea ca location. on Christmas placed an online order. it stated order would be ready at 4:00pm...

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Quality of Food
2.4 (130 reviews)
2.5 (112 reviews)
Reviewer's quote

...We frequent your restaurants quite often and know the quality of food and service. I kept the receipts if you need them to fix the problem. Anitahawk@ yahoo...

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...When we received our food, it was barely enough for two. The meat in the stuffed shells was practically liquefied. There was absolutely no meat to chew on...

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Carrabbas and Buca Di Beppo Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • Food is good
  • Food
  • Waitress was pleasant
  • Food was good
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Service
  • Customer attention and service
  • Food

Carrabbas and Buca Di Beppo Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

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5

Went to Buca in Tallahasse Fl. Drove over 3 hours to get there, from Pensacola Fl. It was GREAT!!! Mussels in white...

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5

Hi,

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5

You are all a bunch of jag offs, everything was great. Petty ***, each of us three spent 15 dollars. Big spenders and...

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Carrabbas and Buca Di Beppo Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

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1

Sunday Dec 7th, had a birthday party of 30 people. 45 minutes, for the whole party to arrive. So service was...

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1

Not much lobster in lobster ravioli

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1

The bill came as usual. I signed it and left. The next day I was checking my account and Buca had charged me twice...

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Carrabbas and Buca Di Beppo Latest Reviews

Recent published reviews
2.5

We always seek out Carrabba’s while dining out in different cities. We know what to expect from the service and food....

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3.8

my pickup order was 68.35 but on my bank transactions it is showing im being charged 82.02 and i don’t understand where...

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4

We put in the wrong phone number in for our dine rewards.
The order was from the location in Centreville va
7/31/20
2:32
Wit...

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4.8

Outstanding Customer Service during very trying times.
The Buca in Maitland, FL has an outstanding manager Justin Dunlap...

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Carrabbas and Buca Di Beppo Products and Services

Most reviewed product and services
  • Carrabbas Manager (55 reviews)
  • Carrabbas Customer Care (40 reviews)
  • Carrabbas Waiter (20 reviews)
  • Buca Di Beppo Customer Care (48 reviews)
  • Buca Di Beppo Waiter (20 reviews)
  • Buca Di Beppo Manager (13 reviews)