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Brylanehome

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $22.2K CLAIMED LOSSES
  • $541 AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Products 2
  • Selection of products on website 1
  • Phone order easy 1
  • Ordering products 1

Customers don't like

  • Poor customer service9
  • Quality of merchandise2
  • Poor service2
  • Excessive fees and poor customer service2
  • Delivery2
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Lazboy

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 336 COMPANY RESPONSES
  • 937 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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