PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodman Manufacturing and Bryant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goodman Manufacturing

Goodman Manufacturing and Bryant Overview

Total reviews
Company responses
Issues resolved

Goodman Manufacturing was first mentioned on PissedConsumer on Oct 30, 2009 and since then this brand received 118 reviews. It is 43 reviews more than Bryant received since Feb 11, 2008.

Goodman Manufacturing and Bryant Consumer Ratings

99 out of 1820 in Equipment category
52 out of 506 in Heating, Cooling and Air Conditioning category
Product or Service Quality
83 in category
31 in category
Customer service
73 in category
34 in category
Price Affordability
105 in category
43 in category

Goodman Manufacturing and Bryant Rating Details

Product or Service Quality
1.7 (37 reviews)
1.1 (32 reviews)
Reviewer's quote

The total I spent for the repairs was 505 dollars which included the refrigerant and a 75 dollar service call and a 30 dollar cost for brazing the small copper tube. As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just...

Ronne S

...2 years but I thought buying a nice unit I would save money on the bill, not have to worry about the unit for 10-15 years but the company did not register the product so I only got a 5 year warranty. Talking to all of the HVAC techs all of these "newer" units are having issues but it sucks that no one has connected all the dots. Looking to replace the unit or coil but already have 2000 into this ...

John S
Customer service
1.7 (34 reviews)
1.2 (34 reviews)
Reviewer's quote

...goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed for more labor crazy never buying one again customer service is not good at all and the unit is broken after 3 months i wish i could return the unit but we paid big money for it and cant do with out it they need to make better products and...


We have been using Bryant Htg & Air Cond for about 8 yrs & am a very satisfied customer. I want to commend the HVAC Service TECH ( Derek) for always making us feel like we are priority customers. He is an outstanding TEAM member for Bryant...

Jean G
Price Affordability
2.8 (30 reviews)
1.4 (30 reviews)
Reviewer's quote

So, you'll get a $50 or $100 part 'for free', and you'll have to pay out of your pocket over $1000 - half of the price of the unit or more, and there'n no promise that something won't break again in a week and you'll have to pay all over! So, better burn your money - at least you won't feel bad...

Michael E

...they simply say that you must contact a local service provider and cannot even quote a price of a replacement thermostat so that I can know who is ripping me off or not. Scam. There is no market for used thermostats that I know of...


Goodman Manufacturing and Bryant Pros and Cons

  • Price
  • Product was great for two years
  • How they manage to defraud customers money
  • Authorized dealer to service unit is ok
  • Price
  • Are still warranting the parts
  • Customer service
  • Do not stand by their products they sell
  • Buyer beware
  • Quality of product
  • Lack of care about my ongoing issues
  • Quality

Goodman Manufacturing and Bryant Most Positive Reviews

Top rated reviews

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

No votes

Goodman Manufacturing and Bryant Most Critical Reviews

Lowest rated reviews

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...


Had a brand new Carrier Bryant furnace installed at my house, model number 310AAV042090. Two days later the computer...

Goodman Manufacturing and Bryant Latest Reviews

Recent published reviews

The tech support they provided was exact!! Reccomend highly!!

Read all 118 reviews

Just wanted to ask some questions with what I can do to fix my furnace today.

Read all 75 reviews

Goodman Manufacturing and Bryant Products and Services

Most reviewed product and services
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (6 reviews)
  • Bryant Air Conditioner (23 reviews)
  • Bryant Furnace (6 reviews)
  • Bryant Heat Pump (3 reviews)