PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bryant and Goodman Manufacturing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bryant
Goodman Manufacturing

Bryant and Goodman Manufacturing Overview

Total reviews
76
119
Company responses
0
0
Issues resolved
0
0

Goodman Manufacturing was first mentioned on PissedConsumer on Oct 30, 2009 and since then this brand received 119 reviews. It is 43 reviews more than Bryant received since Feb 11, 2008.

Bryant and Goodman Manufacturing Consumer Ratings

Rank
55 out of 345 in Heating, Cooling and Air Conditioning category
204 out of 2615 in Appliances and Electronics category
Customer service
36 in category
153 in category
Value for money
32 in category
244 in category
Product or Service Quality
35 in category
186 in category

Bryant and Goodman Manufacturing Rating Details

Customer service
1.2 (34 reviews)
1.7 (35 reviews)
Reviewer's quote

...Ive contacted them multiple times via customer service and they flat out do not care. They keep recommending you call the same people. I even offered to have my warranty voided if they exchange the part...

Arron P

...As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just parts, and not taking into consideration an error on the side of the company of either design of engineering or quality of assembly. :angry:..

Ronne S
Value for money
1.2 (32 reviews)
1.7 (29 reviews)
Reviewer's quote

7 years and the old unit was more reliable even though we had to add Freon every 1-2 years but I thought buying a nice unit I would save money on the bill, not have to worry about the unit for 10-15 years but the company did not register the product so I only got a 5 year warranty. Talking to all...

John S

...Daikin/Goodman will take your money and never stand behind their *** product. Split unit bought in 2015 has never held Freon, you know the stuff that makes this FAN an air conditioner. Goodman / Daikin DOES NOT CARE...

Randall R
Product or Service Quality
1.1 (32 reviews)
1.7 (37 reviews)
Reviewer's quote

...I want to commend the HVAC Service TECH ( Derek) for always making us feel like we are priority customers. He is an outstanding TEAM member for Bryant. I would also like to say "GREAT JOB" to the installers for our new HVAC Air Cond unit ( Theiron & Preston) TYVM Jean Graves..

Jean G

...GOODMANS idea of QUALITY is the warranty and they manufacture products of only the finest Quality. They provided the replacement coil but I had to pay for installation and refrigerant. That does not say much about their QUALITY!...

tom h

Bryant and Goodman Manufacturing Pros and Cons

Pros
  • Authorized dealer to service unit is ok
  • Price
  • Are still warranting the parts
  • Price
  • Goodman -
  • Cheap
Cons
  • Quality of product
  • Lack of care about my ongoing issues
  • Quality
  • Customer service
  • Buyer beware
  • Do not stand by their products they sell

Bryant and Goodman Manufacturing Most Positive Reviews

Top rated reviews
No votes
5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

Bryant and Goodman Manufacturing Most Critical Reviews

Lowest rated reviews
1

Had a brand new Carrier Bryant furnace installed at my house, model number 310AAV042090. Two days later the computer...

1

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...

Bryant and Goodman Manufacturing Latest Reviews

Recent published reviews

The heat exchanger was replaced and all is working well now. In 4 years the heat exchanger developed several holes...

Read all 76 reviews
1

Brand new Goodman heat pump here in northern Florida in March of 2018. We do not live here from April thru September....

Read all 119 reviews

Bryant and Goodman Manufacturing Products and Services

Most reviewed product and services
  • Bryant Air Conditioner (23 reviews)
  • Bryant Furnace (8 reviews)
  • Bryant Heat Pump (3 reviews)
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (7 reviews)