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Delete
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $36.8K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
Number of Destinations

No items

Customers don't like

  • Customer service6
  • Diabolical3
  • Baggage service is very poor2
  • I did not like1
Delete
  • 3 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Useless employees10
  • Paying to change flights9
  • Charges7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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