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  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $37.1K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
  • Very little 1

Customers don't like

  • Customer service7
  • Diabolical2
  • Terrible passenger services at brussels airport1
  • Broke promises not at my fault1
  • Baggage service is very poor1
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Cheapoair

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1247 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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