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Broyhill Furniture

2.2
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 14 TOTAL REVIEWS
Rank
160 out of 2039
in Furniture and Decor category
Rating Details
Product or Service Quality
Reliability
Warranty
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    75
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    8%
Top Products and Services
2.3
4 reviews
2.1
2 reviews
1.7
2 reviews

Flexsteel Industries

1.7
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
Rank
325 out of 2039
in Furniture and Decor category
Rating Details
Product or Service Quality
Reliability
Warranty
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    172
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:50
  • ISSUES RESOLVED
    17%
Top Products and Services
2.1
28 reviews
1.8
20 reviews
1.7
7 reviews

How would you compare Broyhill Furniture vs Flexsteel Industries?

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Anonymous
#1624348

Is have both a Broyhill and Flexsteel sofa. Both leather.

Love the Flexsteel which has 2 electric recliners in it and use it every day. about 2 years old and still looks great and is comfortable. the Broyhill on the other hand is a true disappointment. It was purchased for the den, getting very light use, because of its unique sofabed design which incorporated an air bed attached to the mattress.

That part is great, but the leather upholstery is falling apart after a few years. It is flaking and falling off in chunks. It is an embarrassment.

I have tried to get help from retailer and Broyhill but no one seems to care after the warranty... Won’t buy Broyhill again.

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