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Broyhill Furniture
Flexsteel Industries

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Broyhill Furniture

Broyhill Furniture

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 22 TOTAL REVIEWS
Rank
185 out of 2093
in Furniture and Decor category
Rating Details
Product or Service Quality
Value for money
Warranty
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    112
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    6%
Top Products and Services
2.3
5 reviews
2.1
2 reviews
1.7
2 reviews
Flexsteel Industries

Flexsteel Industries

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 95 TOTAL REVIEWS
Rank
369 out of 2093
in Furniture and Decor category
Rating Details
Product or Service Quality
Value for money
Warranty
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    208
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    02:50
  • ISSUES RESOLVED
    14%
Top Products and Services
2
34 reviews
1.8
23 reviews
1.6
9 reviews

How would you compare Broyhill Furniture vs Flexsteel Industries?

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Anonymous
#1624348

Is have both a Broyhill and Flexsteel sofa. Both leather.

Love the Flexsteel which has 2 electric recliners in it and use it every day. about 2 years old and still looks great and is comfortable. the Broyhill on the other hand is a true disappointment. It was purchased for the den, getting very light use, because of its unique sofabed design which incorporated an air bed attached to the mattress.

That part is great, but the leather upholstery is falling apart after a few years. It is flaking and falling off in chunks. It is an embarrassment.

I have tried to get help from retailer and Broyhill but no one seems to care after the warranty... Won’t buy Broyhill again.

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