PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broyhill Furniture and Flexsteel Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Broyhill Furniture
Flexsteel Industries

Broyhill Furniture and Flexsteel Industries Overview

Total reviews
25
101
Company responses
0
0
Issues resolved
0
2

Flexsteel Industries was first mentioned on PissedConsumer on Jun 19, 2015 and since then this brand received 101 reviews. It is 76 reviews more than Broyhill Furniture received since Mar 16, 2018.

Broyhill Furniture and Flexsteel Industries Consumer Ratings

Rank
190 out of 2124 in Furniture and Decor category
338 out of 2124 in Furniture and Decor category
Price Affordability
186 in category
295 in category
Warranty
420 in category
212 in category
Staff
136 in category
235 in category

According to consumer ratings and reviews, Broyhill Furniture ranks 148 points higher in the Furniture and Decor category than Flexsteel Industries. People gave Broyhill Furniture 2.6 stars for Price Affordability criterion in Furniture and Decor category and it is 361 points higher than the worst rated brand in this category. At the same time, Flexsteel Industries was rated 2.1 stars for Price Affordability criterion in this category and it is 252 points higher than the worst rated brand in this category. If we look at Warranty criterion, than we see that Flexsteel Industries has a higher rating than Broyhill Furniture. Regarding Staff criterion, consumers gave Broyhill Furniture 2.2 stars and it is 75% greater than other in category. Flexsteel Industries however was rated 1.7 stars and it is 57% greater than other in category.

Broyhill Furniture and Flexsteel Industries Rating Details

Price Affordability
2.6 (5 reviews)
2.1 (36 reviews)
Reviewer's quote

Wrong number! I can't get in touch with anyone from this company

Kyliah

...It is a lesson for me in thinking I would get top quality furniture for this price and the name Flexsteel..

mardene f
Warranty
1 (5 reviews)
1.4 (39 reviews)
Reviewer's quote

Customer Service claims no warranty on product..

Odessie

...Called store said it was out of warranty and I should call Flexsteel. I did and they told me their lifetime warranty on springs only includes the ones that you sit on not the ones supporting your back. TYPICAL...

Samuel S
Staff
2.2 (5 reviews)
1.7 (35 reviews)
Reviewer's quote

Help. I have your caption full sz trundle bed. I need the parts that are round that go into your pre drilled holes. I don't know what to call them and I cant find them on any replacement site. I do have a picture as to where they go. I know they are a metal type material and are round. Cant put be...

PissedConsumer1671068

I am urging everyone looking to buy an RV new or used, to see if it has leather seating made buy Flexsteel, If it does DO NOT PURCHASE THAT RV.

PissedConsumer1675574

Broyhill Furniture and Flexsteel Industries Pros and Cons

Pros
  • To many questions
  • Used to be top quality
  • Nice looking furniture
  • Was told they where good
Cons
  • Poorly made
  • Quality
  • Poor resolution to complaint
  • Quality of product does not live up to reputation
  • Quality if product and customer service

Broyhill Furniture and Flexsteel Industries Most Positive Reviews

Top rated reviews
5

Help. I have your caption full sz trundle bed. I need the parts that are round that go into your pre drilled holes. I do...

3.5

i recently purchased a saford recliner flexsteel made. i hate this recliner it is so uncomfortable hurts my back and...

Broyhill Furniture and Flexsteel Industries Most Critical Reviews

Lowest rated reviews
1

Wrong number! I can't get in touch with anyone from this company

1

Purchased a flexsteel-industries-latitudes-collection double recliner sofa and recliner chair from Hudson Furniture in...

Broyhill Furniture and Flexsteel Industries Latest Reviews

Recent published reviews

It was a disconnected phone number

Read all 25 reviews
2.7

I ordered a big man rocker/recliner, leather with motorized recline. It was well over $1000. The first problem I had was...

Read all 101 reviews

Broyhill Furniture and Flexsteel Industries Products and Services

Most reviewed product and services
  • Broyhill Furniture Sofa (5 reviews)
  • Broyhill Furniture Laramie Fabric Sofa (2 reviews)
  • Broyhill Furniture Recliner (2 reviews)
  • Flexsteel Industries Recliner (33 reviews)
  • Flexsteel Industries Sofa (23 reviews)
  • Flexsteel Industries Furniture Set (10 reviews)