PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kaplan University and Brown Mackie College as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kaplan University
Brown Mackie College

Kaplan University and Brown Mackie College Overview

Total reviews
187
323
Company responses
0
0
Issues resolved
1
0

Brown Mackie College was first mentioned on PissedConsumer on Jun 30, 2009 and since then this brand received 323 reviews. It is 136 reviews more than Kaplan University received since Oct 17, 2007.

Kaplan University and Brown Mackie College Consumer Ratings

Rank
40 out of 554 in Universities, Colleges and Schools category
58 out of 554 in Universities, Colleges and Schools category
Customer service
25 in category
51 in category
Price Affordability
35 in category
62 in category
Staff
22 in category
27 in category

According to consumer ratings and reviews, Kaplan University ranks 18 points higher in the Universities, Colleges and Schools category than Brown Mackie College. People gave Kaplan University 2.1 stars for Customer service criterion in Universities, Colleges and Schools category and it is 135 points higher than the worst rated brand in this category. At the same time, Brown Mackie College was rated 1.5 stars for Customer service criterion in this category and it is 109 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Kaplan University has a higher rating than Brown Mackie College. Regarding Staff criterion, consumers gave Kaplan University 2.5 stars and it is 86% greater than other in category. Brown Mackie College however was rated 2 stars and it is 83% greater than other in category.

Kaplan University and Brown Mackie College Rating Details

Customer service
2.1 (21 reviews)
1.5 (75 reviews)
Reviewer's quote

Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

PissedConsumer899603

I was dealing with this school in 2014 and its nothing but negativity in my life now in 2020. I registered in brown mackie college Birmingham and in a year had been put out of school with no explanation TWICE , had money stolen from me , credit scores are TERRIBLE , and even taken my tax money. My...

Arabian R
Price Affordability
2.1 (20 reviews)
1.3 (63 reviews)
Reviewer's quote

Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

Tammy M

They also lied about my general tuition price and I continued to keep owning more and more sending me further into debt but so far in it was impossible to turn back. Now, I am applying for higher education and have requested transcripts from them twice. I have gone to other schools and requesting...

PissedConsumer988399
Staff
2.5 (19 reviews)
2 (55 reviews)
Reviewer's quote

...itary vet I enroll in this school to obtain a degree in my field of study, during my school term I was deployed after notifying my teachers and administrative staff that I was about to leave a few months later i receive a notification that i was disenroll instead of in hold status when I returned in march i inquired about why i was disenrolled only ...

PissedConsumer939828

...some concerns I had with a nursing clinical instructor who seemed to be abusing prescription drugs while on duty along with other issues I had with nursing staff who were unprofessional. The Director of Nursing promptly accused me of misconduct and told me that if anyone was using drugs then it was none of my business....

PissedConsumer808007

Kaplan University and Brown Mackie College Pros and Cons

Pros
  • Professors
  • What i learned
  • That they are always there when i need them
  • One class per month
  • One class a month
  • Professors
Cons
  • Fraudulent practices
  • Unethical
  • No customer service
  • Career services
  • Way i was disguarded without thought
  • Poor communication

Kaplan University and Brown Mackie College Most Positive Reviews

Top rated reviews
5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

5

Brown Mackie College has ruined my credit because of my inability to pay back student loans.I was told that the...

Kaplan University and Brown Mackie College Most Critical Reviews

Lowest rated reviews
1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

1

You most certainly do not want to go to any Brown Mackie--and especially not the one in Findlay, Ohio.
I taught there at...

Kaplan University and Brown Mackie College Latest Reviews

Recent published reviews

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

Read all 187 reviews
1.1

I was dealing with this school in 2014 and its nothing but negativity in my life now in 2020. I registered in brown...

Read all 323 reviews

Kaplan University and Brown Mackie College Products and Services

Most reviewed product and services
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)
  • Brown Mackie College Program (95 reviews)
  • Brown Mackie College Financial Aid Service (23 reviews)
  • Brown Mackie College Loan (16 reviews)