PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brown Mackie College and Kaplan University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brown Mackie College
Kaplan University

Brown Mackie College and Kaplan University Overview

Total reviews
323
187
Company responses
0
0
Issues resolved
0
1

Brown Mackie College was first mentioned on PissedConsumer on Jun 30, 2009 and since then this brand received 323 reviews. It is 136 reviews more than Kaplan University received since Oct 17, 2007.

Brown Mackie College and Kaplan University Consumer Ratings

Rank
58 out of 556 in Universities, Colleges and Schools category
40 out of 556 in Universities, Colleges and Schools category
Product or Service Quality
46 in category
26 in category
Customer service
51 in category
25 in category
Price Affordability
62 in category
35 in category

According to consumer ratings and reviews, Kaplan University ranks 18 points higher in the Universities, Colleges and Schools category than Brown Mackie College. People gave Brown Mackie College 1.6 stars for Product or Service Quality criterion in Universities, Colleges and Schools category and it is 97 points higher than the worst rated brand in this category. At the same time, Kaplan University was rated 2.5 stars for Product or Service Quality criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Kaplan University has a higher rating than Brown Mackie College. Regarding Price Affordability criterion, consumers gave Brown Mackie College 1.3 stars and it is 57% greater than other in category. Kaplan University however was rated 2.1 stars and it is 76% greater than other in category.

Brown Mackie College and Kaplan University Rating Details

Product or Service Quality
1.6 (81 reviews)
2.5 (19 reviews)
Reviewer's quote

...Some of the failed students are Licensed Practical Nurses and are in disbelief, as are the other failed students, in the quality and worthiness of Mr. Thornton's contribution to the Brown Mackie experience. A two month penalty from attending classes has been imposed on each of the failed students...

PissedConsumer987532

Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

Tammy M
Customer service
1.5 (75 reviews)
2.1 (21 reviews)
Reviewer's quote

I was dealing with this school in 2014 and its nothing but negativity in my life now in 2020. I registered in brown mackie college Birmingham and in a year had been put out of school with no explanation TWICE , had money stolen from me , credit scores are TERRIBLE , and even taken my tax money. My...

Arabian R

Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

PissedConsumer899603
Price Affordability
1.3 (63 reviews)
2.1 (20 reviews)
Reviewer's quote

They also lied about my general tuition price and I continued to keep owning more and more sending me further into debt but so far in it was impossible to turn back. Now, I am applying for higher education and have requested transcripts from them twice. I have gone to other schools and requesting...

PissedConsumer988399

I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

PissedConsumer1095569

Brown Mackie College and Kaplan University Pros and Cons

Pros
  • One class per month
  • One class a month
  • Professors
  • Professors
  • What i learned
  • That they are always there when i need them
Cons
  • Career services
  • Way i was disguarded without thought
  • Poor communication
  • Fraudulent practices
  • Unethical
  • No customer service

Brown Mackie College and Kaplan University Most Positive Reviews

Top rated reviews
5

Brown Mackie College has ruined my credit because of my inability to pay back student loans.I was told that the...

5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

Brown Mackie College and Kaplan University Most Critical Reviews

Lowest rated reviews
1

You most certainly do not want to go to any Brown Mackie--and especially not the one in Findlay, Ohio.
I taught there at...

1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

Brown Mackie College and Kaplan University Latest Reviews

Recent published reviews
1.1

I was dealing with this school in 2014 and its nothing but negativity in my life now in 2020. I registered in brown...

Read all 323 reviews

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

Read all 187 reviews

Brown Mackie College and Kaplan University Products and Services

Most reviewed product and services
  • Brown Mackie College Program (95 reviews)
  • Brown Mackie College Financial Aid Service (23 reviews)
  • Brown Mackie College Loan (16 reviews)
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)