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Brother

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $556 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Cost 3
  • Functional quality 2
  • Few months ago i got a knowlegable service person from america 1
  • Hardware dependability 1

Customers don't like

  • Customer service4
  • Got hung up on4
  • Very bad expereince3
  • Rude tech support1
  • What customer service1
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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $137 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Size and color 2
  • I like their site 2
  • Old stuff 1
  • Warranty 1
  • Quality of product 1

Customers don't like

  • Shipping sucks3
  • Maybe it is lifetime but went from no charges to charges3
  • Extranious charges2
  • Product issues2
  • Product and customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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