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Brother

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $556 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Cost 3
  • Functional quality 2
  • Hardware dependability 1
  • Few months ago i got a knowlegable service person from america 1

Customers don't like

  • Got hung up on4
  • Customer service4
  • Very bad expereince3
  • What customer service1
  • Rude tech support1
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Kodak

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $158 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Features 2
  • Printer features 1
  • Price 1
  • Good ink cartridge prices 1

Customers don't like

  • Useless irrelevant information in the online user guides2
  • Useless features on the product itself2
  • Poor customer service2
  • Lack of technical support2
  • Ridiculously high ink usage1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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