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Brother

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $556 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cost 3
  • Functional quality 2
  • Few months ago i got a knowlegable service person from america 1
  • Hardware dependability 1

Customers don't like

  • Customer service8
  • Very bad expereince5
  • Got hung up on4
  • Rude tech support3
  • I got an ignorant and rude service person2
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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $799 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Past sales 2
  • Customer service 2
  • So far 1
  • Some computers are using less harmful chemicals 1

Customers don't like

  • Customer service7
  • Being ignored when they find out they are at fault5
  • Products5
  • Time wasted4
  • No support for warranty expired products without paying them3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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