Brother vs Epson

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Brother

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $10.6K CLAIMED LOSSES
  • $556 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cost 3
  • Functional quality 2
  • Few months ago i got a knowlegable service person from america 1
  • Hardware dependability 1

Customers don't like

  • Customer service8
  • Very bad expereince5
  • Got hung up on4
  • Rude tech support3
  • I got an ignorant and rude service person2

Products by Brother

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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Answered the phone 2
  • Worst and useless 2
  • Reasonable ink cartridge replacement 2
  • To be determined 2
  • Design nice 1

Customers don't like

  • Printer is junk7
  • Wasted valuable time6
  • Keep popping up with error code at ink change5
  • Waste money5
  • Product3

Products by Epson

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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