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Tommy Hilfiger

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $13.8K CLAIMED LOSSES
  • $460 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
  • Watch 1
  • Female employees in women store 1

Customers don't like

  • Horrible customer service6
  • Really bad warehouse system very poor customer service2
  • Really bad warehouse system2
  • Over the phone attendants are the worst you can find2
  • Hassle to get what i ordered2
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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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