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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $127 AVERAGE LOSS
3.2
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Very good 1
  • Staff 1

Customers don't like

  • No resolution and no interest in retaining my business3
  • Charge card charges2
  • Customer service outside of the main store i visited2
  • Poor quality merchandise and demeanor of sales clerkmanager2
  • Way the sales clerk tried to make think it was my fault2
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Tbdress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 644 TOTAL REVIEWS
  • $35.7K CLAIMED LOSSES
  • $219 AVERAGE LOSS
1.6
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cute dresses 12
  • Cool wardrobe 8
  • I like the designs 8
  • Polite and curtious service people 6
  • I did not like 5

Customers don't like

  • Unable to receive refund13
  • Poor quality12
  • Horrible customer service10
  • Returns policy9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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