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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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Tbdress

Footwear and Clothing
  • 16 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $41.9K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.6
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cute dresses 13
  • I like the designs 8
  • Cool wardrobe 8
  • Polite and curtious service people 6
  • Variety of product 3

Customers don't like

  • Horrible customer service29
  • Poor quality9
  • Unable to receive refund8
  • Return policy6
  • No return address5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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