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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Location
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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Rosewe

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1387 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.4
Customer service
Location
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Very disatisfied 21
  • Prices 4
  • What the dress looked like 2
  • Website designed nice 2
  • Variety of items 2

Customers don't like

  • Poor customer service50
  • Cannot return10
  • Very poor service9
  • Poor quality8
  • Cannot get refund8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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