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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $40.7K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Affordable pricing 21
  • Website 9
  • Pictures 6
  • Excellent price 6
  • Service 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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