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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Very good 1
  • Staff 1

Customers don't like

  • No resolution and no interest in retaining my business3
  • Charge card charges2
  • Customer service outside of the main store i visited2
  • Poor quality merchandise and demeanor of sales clerkmanager2
  • Way the sales clerk tried to make think it was my fault2
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1194 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $111 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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