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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.9
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Past quality 1
  • Staff 1
  • Very good 1

Customers don't like

  • No resolution and no interest in retaining my business2
  • No mitigation for charges1
  • Poor quality merchandise and demeanor of sales clerkmanager1
  • Shirts splitting1
  • Way the sales clerk tried to make think it was my fault1
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 524 TOTAL REVIEWS
  • $81.4K CLAIMED LOSSES
  • $370 AVERAGE LOSS
1.8
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 8
  • Design abilties 7
  • Price 6
  • Easy to use designer 5
  • Selection and price 4

Customers don't like

  • Lack of response15
  • Lack of customer service11
  • Lack of delivery9
  • Poor shipping9
  • This company sucks6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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