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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $124 AVERAGE LOSS
3.0
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Very good 1
  • Staff 1

Customers don't like

  • No resolution and no interest in retaining my business3
  • Charge card charges2
  • Customer service outside of the main store i visited2
  • Poor quality merchandise and demeanor of sales clerkmanager2
  • Way the sales clerk tried to make think it was my fault2
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 510 TOTAL REVIEWS
  • $76.2K CLAIMED LOSSES
  • $358 AVERAGE LOSS
1.8
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 8
  • Design abilties 7
  • Price 6
  • Easy to use designer 5
  • Selection and price 4

Customers don't like

  • Lack of customer service28
  • Lack of response22
  • Customer service20
  • Poor shipping19
  • Lack of delivery14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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