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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.9
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Past quality 1
  • Staff 1
  • Very good 1

Customers don't like

  • No resolution and no interest in retaining my business2
  • No mitigation for charges1
  • Poor quality merchandise and demeanor of sales clerkmanager1
  • Shirts splitting1
  • Way the sales clerk tried to make think it was my fault1
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Jjshouse

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $72.8K CLAIMED LOSSES
  • $357 AVERAGE LOSS
1.7
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast delivery 5
  • Online shopping 4
  • Love the styles 3
  • Prices 3
  • Original designs 3

Customers don't like

  • Return policy and customer service10
  • Return policy9
  • Refund policy8
  • Hidden fees6
  • Will never order from them again refund policy is non existent6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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