Start a new comparison
Delete

Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $182 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2
  • Quality 1

Customers don't like

  • No resolution and no interest in retaining my business3
  • Way the sales clerk tried to make think it was my fault1
  • Shirts splitting1
  • Poor quality merchandise and demeanor of sales clerkmanager1
  • No mitigation for charges1
Delete

Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel