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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 23 ISSUES RESOLVED
  • 1,570 COMPANY RESPONSES
  • 2253 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $254 AVERAGE LOSS
3.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
  • Customer service 31
  • Low prices 22
  • Clothes look 19
  • Excellent customer service 14
  • Nice quality 11

Customers don't like

  • Incorrect sizing chart22
  • Very poor quality19
  • Late delivery18
  • Absolutely no customer service9
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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