Brooks Brothers vs Fashionmia

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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $133 AVERAGE LOSS
3.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Very good 1
  • Staff 1

Customers don't like

  • Charge card charges2
  • Way the sales clerk tried to make think it was my fault2
  • Customer service outside of the main store i visited2
  • No resolution and no interest in retaining my business2
  • Poor quality merchandise and demeanor of sales clerkmanager1

Products by Brooks Brothers

No items

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Fashionmia

Footwear and Clothing
Has verified representatives
  • 12 ISSUES RESOLVED
  • 580 COMPANY RESPONSES
  • 1213 TOTAL REVIEWS
  • $72.2K CLAIMED LOSSES
  • $268 AVERAGE LOSS
3.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Clothes look 27
  • Communication 24
  • Customer service 24
  • Low prices 22
  • Quality 16

Customers don't like

  • Very poor quality38
  • Incorrect sizing chart36
  • Late delivery34
  • Items have not been delivered21
  • Time it takes to receive items20

Products by Fashionmia

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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