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Brooks Brothers

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $195 AVERAGE LOSS
2.6
Customer service
Location
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Quality 3
  • Customer service resolution was above and beyond 3
  • Very good 2
  • Staff 2
  • Above and beyond 2

Customers don't like

  • No resolution and no interest in retaining my business4
  • Lack of care from the company to resolve issues2
  • Customer service2
  • Web site is poorly designed and customer service is nonexisyent1
  • Way the sales clerk tried to make think it was my fault1
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 3059 TOTAL REVIEWS
  • $91.3K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Customer service
Location
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Good pricing 18
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Apparent look of product 5

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff37
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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