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Brooks Brothers

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.9
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service resolution was above and beyond 2
  • Above and beyond 1
  • Very good 1
  • Staff 1

Customers don't like

  • No resolution and no interest in retaining my business2
  • Failure to stand behind their products1
  • No mitigation for charges1
  • Poor quality merchandise and demeanor of sales clerkmanager1
  • Way the sales clerk tried to make think it was my fault1
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2488 TOTAL REVIEWS
  • $87K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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