PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broadspire and Travelguard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Broadspire
Travelguard

Broadspire and Travelguard Overview

Total reviews
182
3
Company responses
0
0
Issues resolved
0
0

Broadspire and Travelguard Consumer Ratings

Rank
212 out of 1283 in Professional Services category
379 out of 1060 in Insurance category
Customer service
137 in category
239 in category
Diversity of Products or Services
130 in category
252 in category
Website
160 in category
279 in category
Reliability
100 in category
201 in category

Broadspire and Travelguard Rating Details

Customer service
1.1 (82 reviews)
1 (1 review)
Reviewer's quote

...Customer service and breach of patient doctor confidentiality are non existent. Broadspire is a scam. Services not advertised..

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...com , I was told to contact Travelguard directly and they just placed me on hold indefinitely so they did not have to deal with customer..

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Diversity of Products or Services
1.3 (51 reviews)
1 (1 review)
Reviewer's quote

I want a human being to talk to about the fact someone chooses to disallow all my medications without telling me what medications that are allowed. I want to talk to the doctor who made this decision to refuse me the meds I have been taking for years cold turkey without giving me any information or...

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No items

Website
1.4 (50 reviews)
1 (1 review)
Reviewer's quote

...According to their own website pre-existing only applies to six months prior to the effective date of your insurance . I was told this policy January 1 of 2017 . Therefore I will be talking to an attorney because this is out and out illegal on their part...

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I bought travel guard insurance through the United Airlines ticketing reservation system. I thought it protected the consumer for trip cancellation. Apparently, it does not so I understand after trying to file a claim. If you have a lot of extra time, and you enjoy reading paragraphs of legal mumbo...

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Reliability
1.1 (42 reviews)
1 (1 review)
Reviewer's quote

Horrible experience with April Insurance/Broadspire Insurance. Paid the extra money to cancel for any reason. My apartment was burglarized and I was unable to go on my travel trip so I needed to exercise my insurance. After sending all the documentation I had (I have copies), they decided to deny...

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No items

Broadspire and Travelguard Pros and Cons

Pros
  • Unethical
  • Unfair
  • No money
No votes
Cons
  • No check for claim-still waiting
  • Lack of communicaton
  • How they run their business and fleece consumers
  • Misleading or insinuating text when it comes to coverage
  • Lack of professionalism

Broadspire and Travelguard Most Positive Reviews

Top rated reviews
5

Adjuster won't return phone messages or emails. Lied about receiving a mileage report that I sent certified and they...

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No votes
5

Im owed a few $$$$.$$ for travel reimbursement and Im periodically ignored! Is it possible these hillary clinton type...

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No votes

Broadspire and Travelguard Most Critical Reviews

Lowest rated reviews
1

I have had nothing but the worst experience ever dealing with this company. I was hit and oinned by a car while I was...

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1

They refused to sell insurance through Exploretrip.com , I was told to contact Travelguard directly and they just...

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1

I too have being one step from homeless since fileing my claim,these people are heartless,spitefull to honest people who...

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1

I bought travel guard insurance through the United Airlines ticketing reservation system. I thought it protected the...

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Broadspire and Travelguard Latest Reviews

Recent published reviews
1

We had a disruption in our trip and had to return home early. I have submitted the required documentation per...

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No votes

Chiped tooth while on a Cruise. Doctor on board, could not do anything, not in a port, last day returning to...

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No votes

Fell at work a year ago it was Feb 2019, payments were sporadic for the 1st yr then they cut me off with no notice...

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No votes

Broadspire and Travelguard Products and Services

Most reviewed product and services
  • Broadspire Workers Compensation Claim (36 reviews)
  • Broadspire Claim (33 reviews)
  • Broadspire Adjuster (12 reviews)
  • Travelguard Travel Insurance (6 reviews)