PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ice Vacations and Broadspire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ice Vacations
Broadspire

Ice Vacations and Broadspire Overview

Total reviews 20 185
Company responses 0 0
Issues resolved 0 0

Ice Vacations and Broadspire Consumer Ratings

Rank
79 out of 576 in Travel Agencies category
214 out of 1283 in Professional Services category
Value for money
89 in category
109 in category
Customer service
64 in category
138 in category
Product or Service Quality
32 in category
120 in category
Website
79 in category
161 in category

Ice Vacations and Broadspire Rating Details

Value for money
1.5 (8 reviews)
1.1 (44 reviews)
Reviewer's quote

...Report to ur bank if having money debited as not a registered company but at least the Bank May be able to get part of it back..

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Doctors and FCE Facilities are being paid big money to guarantee an outcome WC insurance wants. Call these same drs and FCE Facilities to see if they will take your private insurance, or allow you to pay cash? Its time injured workers have laws to protect them and checks and balances for these wc...

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Customer service
1.6 (8 reviews)
1.1 (83 reviews)
Reviewer's quote

...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

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...Customer service and breach of patient doctor confidentiality are non existent. Broadspire is a scam. Services not advertised..

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Product or Service Quality
2.1 (7 reviews)
1.1 (69 reviews)
Reviewer's quote

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side...

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...In my opinion this is scheme to get money out of they client claiming that you will provide a service, when in reality you will be doing absolutely nothing. Dealing with this company caused a lot of frustration. Their inaction caused financial loss for our company...

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Website
2 (5 reviews)
1.4 (51 reviews)
Reviewer's quote

Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

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...According to their own website pre-existing only applies to six months prior to the effective date of your insurance . I was told this policy January 1 of 2017 . Therefore I will be talking to an attorney because this is out and out illegal on their part...

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Ice Vacations and Broadspire Pros and Cons

Pros
No votes
  • Unethical
  • Unfair
  • No money
Cons
  • It is a scam
  • Took my money no trip
  • This booking has been terrible
  • No check for claim-still waiting
  • Lack of communicaton
  • Response time

Ice Vacations and Broadspire Most Positive Reviews

Top rated reviews
5

I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a...

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5

Adjuster won't return phone messages or emails. Lied about receiving a mileage report that I sent certified and they...

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3.3

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice...

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5

Im owed a few $$$$.$$ for travel reimbursement and Im periodically ignored! Is it possible these hillary clinton type...

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Ice Vacations and Broadspire Most Critical Reviews

Lowest rated reviews
1

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the...

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1

I have had nothing but the worst experience ever dealing with this company. I was hit and oinned by a car while I was...

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1

I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation...

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1

I too have being one step from homeless since fileing my claim,these people are heartless,spitefull to honest people who...

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Ice Vacations and Broadspire Latest Reviews

Recent published reviews
No votes

I got talked into buying a $400 voucher to supposedly give me a deal to pay for 1 passenger for a cruise n the other...

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No votes

I work at a providers office in charge of receiving authorization for workers comp cases and I had faxed over...

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No votes

once they have your bank details - goodbye money.
and its impossible to contact them

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1

Teach your employees to answer there phone and authorize medications faster. People shouldn't have to wait weeks at a...

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Ice Vacations and Broadspire Products and Services

Most reviewed product and services
  • Ice Vacations Buy One Get Two Free Deal (4 reviews)
  • Ice Vacations Coupon (2 reviews)
  • Ice Vacations Customer Care (2 reviews)
  • Broadspire Workers Compensation Claim (37 reviews)
  • Broadspire Claim (34 reviews)
  • Broadspire Adjuster (12 reviews)