PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broadspire and Ice Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ice Vacations

Broadspire and Ice Vacations Overview

Total reviews
Company responses
Issues resolved

Broadspire was first mentioned on PissedConsumer on Feb 7, 2011 and since then this brand received 168 reviews. It is 150 reviews more than Ice Vacations received since Mar 3, 2016.

Broadspire and Ice Vacations Consumer Ratings

215 out of 2201 in Professional Services category
72 out of 695 in Travel Agencies category
Customer service
134 in category
59 in category
134 in category
67 in category
Product or Service Quality
123 in category
34 in category

Broadspire and Ice Vacations Rating Details

Customer service
1.1 (75 reviews)
1.6 (8 reviews)
Reviewer's quote

...Customer Service team members email id's kept on discontinuing 3. Calls were not picked up by customer service 4. Customer provided false information all the time 5...


...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

David P
1.1 (65 reviews)
1.7 (6 reviews)
Reviewer's quote

Ohio,so my lawler talked me into going to a indipendant Dr after broadspire has me seeing this other Dr. For 1.5 years.Broadspire chose the indi dr.He never touched my knee&reported that i am 100% good.A week later my original Dr.asked broadspire to authorize comp to Drain& get steriod shots.They...


Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

Victoria N
Product or Service Quality
1.1 (62 reviews)
2.1 (7 reviews)
Reviewer's quote

Broadspire agreed to a settlement. Told me they would be walking thru the settlement to the judge. A month after the date the adjuster said the walk through was supposted to take place no word. Called left message no response. Contacted attorney that was doing the walkthru. She said she wouldn't...

Thomas C

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side...


Broadspire and Ice Vacations Pros and Cons

  • Unethical
  • Unfair
  • No money
No votes
  • No check for claim-still waiting
  • Lack of communicaton
  • Non payment of claim
  • It is a scam
  • Took my money no trip
  • This booking has been terrible

Broadspire and Ice Vacations Most Positive Reviews

Top rated reviews

Adjuster won't return phone messages or emails. Lied about receiving a mileage report that I sent certified and they...


I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a...

Broadspire and Ice Vacations Most Critical Reviews

Lowest rated reviews

I have had nothing but the worst experience ever dealing with this company. I was hit and oinned by a car while I was...


Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the...

Broadspire and Ice Vacations Latest Reviews

Recent published reviews

At first they said the plastic came from their mfg. plant -
later, they said they got a new "independent" lab report and...

Read all 168 reviews

Call for Government investigation into I.C.E. Travel and the Rocky Mountaineer scam. When booking through I.C.E. a...

Read all 18 reviews

Broadspire and Ice Vacations Products and Services

Most reviewed product and services
  • Broadspire Workers Compensation Claim (34 reviews)
  • Broadspire Claim (30 reviews)
  • Broadspire Adjuster (12 reviews)
  • Ice Vacations Buy One Get Two Free Deal (4 reviews)
  • Ice Vacations Customer Care (2 reviews)
  • Ice Vacations Travel Advertisement (2 reviews)