Broadspire vs Ice Vacations: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broadspire and Ice Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Broadspire

1.2

Ice Vacations

1.9

Broadspire

Ice Vacations

Broadspire and Ice Vacations Overview

Total reviews

168

Company responses

Issues resolved

Broadspire was first mentioned on PissedConsumer on Feb 7, 2011 and since then this brand received 168 reviews. It is 150 reviews more than Ice Vacations received since Mar 3, 2016.

Broadspire and Ice Vacations Consumer Ratings

Rank

215 out of 2201 in Professional Services category

72 out of 695 in Travel Agencies category

Customer service

134 in category

59 in category

Staff

134 in category

67 in category

Product or Service Quality

123 in category

34 in category

Broadspire and Ice Vacations Rating Details

Customer service

1.1 (75 reviews)

1.6 (8 reviews)

Reviewer's quote

...Customer Service team members email id's kept on discontinuing 3. Calls were not picked up by customer service 4. Customer provided false information all the time 5...

Ritesh

...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

David P

Staff

1.1 (65 reviews)

1.7 (6 reviews)

Reviewer's quote

Ohio,so my lawler talked me into going to a indipendant Dr after broadspire has me seeing this other Dr. For 1.5 years.Broadspire chose the indi dr.He never touched my knee&reported that i am 100% good.A week later my original Dr.asked broadspire to authorize comp to Drain& get steriod shots.They...

PissedConsumer1693937

Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

Victoria N

Product or Service Quality

1.1 (62 reviews)

2.1 (7 reviews)

Reviewer's quote

Broadspire agreed to a settlement. Told me they would be walking thru the settlement to the judge. A month after the date the adjuster said the walk through was supposted to take place no word. Called left message no response. Contacted attorney that was doing the walkthru. She said she wouldn't...

Thomas C

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side...

Liya