PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broadspire and Ice Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Broadspire
Ice Vacations

Broadspire and Ice Vacations Overview

Total reviews 191 22
Company responses 0 0
Issues resolved 0 0

Broadspire and Ice Vacations Consumer Ratings

Rank
190 out of 1244 in Professional Services category
102 out of 569 in Travel Agencies category
Customer service
140 in category
72 in category
Product or Service Quality
121 in category
47 in category
Website
163 in category
103 in category
Value for money
113 in category
96 in category

Broadspire and Ice Vacations Rating Details

Customer service
1.1 (85 reviews)
1.5 (10 reviews)
Reviewer's quote

...Customer service and breach of patient doctor confidentiality are non existent. Broadspire is a scam. Services not advertised..

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...Asked for a refund as they were unable to provide service I believe under consumer law I am entitled to refund, they however just want me to swap to a different product. NO help when I asked for refund..

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Product or Service Quality
1.2 (73 reviews)
2 (8 reviews)
Reviewer's quote

...In my opinion this is scheme to get money out of they client claiming that you will provide a service, when in reality you will be doing absolutely nothing. Dealing with this company caused a lot of frustration. Their inaction caused financial loss for our company...

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...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

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Website
1.4 (55 reviews)
1.8 (6 reviews)
Reviewer's quote

...According to their own website pre-existing only applies to six months prior to the effective date of your insurance . I was told this policy January 1 of 2017 . Therefore I will be talking to an attorney because this is out and out illegal on their part...

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Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

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Value for money
1.1 (48 reviews)
1.4 (9 reviews)
Reviewer's quote

Doctors and FCE Facilities are being paid big money to guarantee an outcome WC insurance wants. Call these same drs and FCE Facilities to see if they will take your private insurance, or allow you to pay cash? Its time injured workers have laws to protect them and checks and balances for these wc...

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...Report to ur bank if having money debited as not a registered company but at least the Bank May be able to get part of it back..

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Broadspire and Ice Vacations Pros and Cons

Pros
  • Unethical
  • Unfair
  • No money
  • Nil
Cons
  • No check for claim-still waiting
  • Lack of communicaton
  • Response time
  • Took my money no trip
  • It is a scam
  • Lack of service not able to supply service

Broadspire and Ice Vacations Most Positive Reviews

Top rated reviews
5

Adjuster won't return phone messages or emails. Lied about receiving a mileage report that I sent certified and they...

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5

I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a...

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5

Im owed a few $$$$.$$ for travel reimbursement and Im periodically ignored! Is it possible these hillary clinton type...

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3.3

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice...

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Broadspire and Ice Vacations Most Critical Reviews

Lowest rated reviews
1

I have had nothing but the worst experience ever dealing with this company. I was hit and oinned by a car while I was...

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1

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the...

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1

I too have being one step from homeless since fileing my claim,these people are heartless,spitefull to honest people who...

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1

I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation...

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Broadspire and Ice Vacations Latest Reviews

Recent published reviews
1

My claim adjuster is Ann Benway, very irresponsible she will let you die, stay away from her.

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1

Cruise was booked in October 2019 for departure May 2020.
Ice continues to state they cant get a refund due to the cruise...

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1

Never answer the phone. You have to harrass them to get anything done. I had to amputate a finger to stop a bone...

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1

They now have my money paid for "certificates" that are useless- no one cruising anywhere.
They also have my cruise depos...

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Broadspire and Ice Vacations Products and Services

Most reviewed product and services
  • Broadspire Workers Compensation Claim (37 reviews)
  • Broadspire Claim (37 reviews)
  • Broadspire Adjuster (12 reviews)
  • Ice Vacations Buy One Get Two Free Deal (5 reviews)
  • Ice Vacations Travel Advertisement (2 reviews)
  • Ice Vacations Coupon (2 reviews)