PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about British Gas and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

British Gas
Zerowater

British Gas and Zerowater Overview

Total reviews 27 884
Company responses 0 148
Issues resolved 0 4

British Gas and Zerowater Consumer Ratings

Rank
67 out of 783 in Utility category
28 out of 184 in Household Essentials category
Customer service
55 in category
17 in category
Value for money
37 in category
36 in category
Billing Practices
32 in category
14 in category
Price Affordability
64 in category
41 in category

British Gas and Zerowater Rating Details

Customer service
1.7 (11 reviews)
2.1 (191 reviews)
Reviewer's quote

...No annual service for nearly two years Your website and telephone service are abysmal..

Read full review

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

Read full review
Value for money
2.2 (9 reviews)
1.8 (210 reviews)
Reviewer's quote

Receiving a letter from B.G stating my sister (Doreen Myers 910001847308) was overcharged in Oct 2018 . She is now deceased and you are going to send her a cheque !! As POA this is of no use to anyone .I have spent 2 hours trying to get to speak to anybody - Useless. The automatic answering...

Read full review

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

Read full review
Billing Practices
2.3 (7 reviews)
2.1 (90 reviews)
Reviewer's quote

I cant find on their website how to contact a person?I just want them to supply my electric.

Read full review

Zerowater contacted me the next day and is sending a free replacement for my pitcher. I'm COMPLETELY satisfied with Zerowater AND their product!!

Read full review
Price Affordability
2 (7 reviews)
2.1 (238 reviews)
Reviewer's quote

...All phone calls are a complete waste of time In addition, furthermore they have dared to increase the price for my home services to £626. 83. from £572...

Read full review

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

Read full review

British Gas and Zerowater Pros and Cons

Pros
  • Established company
  • Warm weather payment but thats goverment thing
  • Non
  • Quality of water during lifespan
  • Great tasting water
  • Taste of the filtered water
Cons
  • Dishonest company by treating their customers with
  • Contempt
  • Charge on meter and crap places to top up
  • Quality of product
  • High cost
  • Tastes bad

British Gas and Zerowater Most Positive Reviews

Top rated reviews
4.8

I received a letter from you to say I have cancelled my contact with you put I ring up last Thursday to say I have...

Read full review
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

Read full review
3.7

I cant find on their website how to contact a person?
I just want them to supply my electric.

Read full review
5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

Read full review

British Gas and Zerowater Most Critical Reviews

Lowest rated reviews
1

Sent a complaint on their website and got this response
Were putting emergencies and the needs of our most vulnerable cus...

Read full review
1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

Read full review
1

She upset me so much I had to put down the phone, I dont know whether they do do staff training, Ive left British...

Read full review
1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

Read full review

British Gas and Zerowater Latest Reviews

Recent published reviews
1

Receiving a letter from B.G stating my sister (Doreen Myers 910001847308) was overcharged in Oct 2018 . She is now decea...

Read full review
5

The reading on the stick still is at zero however, the last filter I used I changed because the water tasted acidy-sweet...

Read full review
1

I am fed up of trying to contact a person from the uk to speak with that will know my problem. I am getting really...

Read full review
3.7

Zerowater contacted me the next day and is sending a free replacement for my pitcher. I'm COMPLETELY satisfied with...

Read full review

British Gas and Zerowater Products and Services

Most reviewed product and services
No votes
  • Zerowater Water Filter (362 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (135 reviews)