PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about British Gas and Waste Management as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waste Management

Waste Management

Has Verified Representatives
1.7
British Gas
Waste Management

British Gas and Waste Management Overview

Total reviews 28 1218
Company responses 0 268
Issues resolved 0 13

British Gas and Waste Management Consumer Ratings

Rank
69 out of 783 in Utility category
7 out of 157 in Waste And Recycling Services category
Customer service
55 in category
6 in category
Value for money
37 in category
12 in category
Reliability
27 in category
7 in category
Price Affordability
63 in category
13 in category

British Gas and Waste Management Rating Details

Customer service
1.7 (11 reviews)
1.3 (626 reviews)
Reviewer's quote

...No annual service for nearly two years Your website and telephone service are abysmal..

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...for 23 years in four different states and have never had a problem until my last dealing with bad service from both failed pickups and bad dealing with customer service. If I know of anyone considering using WM, I will share my experience and tell them to do some research and they might just find a much better price and...

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Value for money
2.2 (9 reviews)
1.3 (497 reviews)
Reviewer's quote

Receiving a letter from B.G stating my sister (Doreen Myers 910001847308) was overcharged in Oct 2018 . She is now deceased and you are going to send her a cheque !! As POA this is of no use to anyone .I have spent 2 hours trying to get to speak to anybody - Useless. The automatic answering...

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...So either way they are going to get money out of you..

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Reliability
2.7 (7 reviews)
1.7 (526 reviews)
Reviewer's quote

I cant find on their website how to contact a person?I just want them to supply my electric.

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horrible company, contracts are bs. prices change all the time, overage charges are crazy!!! stay away from this company!!!

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Price Affordability
2 (7 reviews)
1.5 (533 reviews)
Reviewer's quote

...All phone calls are a complete waste of time In addition, furthermore they have dared to increase the price for my home services to £626. 83. from £572...

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I was told mine were so high because I have been a loyal customer for 30 years and have been getting price increases! They add all kinds of fees on top of the price like fuel surcharges, in order to make more money. I recommend that you shop around and use another company because when you pay your...

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British Gas and Waste Management Pros and Cons

Pros
  • Established company
  • Warm weather payment but thats goverment thing
  • Non
  • Use to be good
  • Very little
  • Website and e-pay options
Cons
  • Dishonest company by treating their customers with
  • Contempt
  • Charge on meter and crap places to top up
  • Customer service
  • Very bad service
  • Corrupt contract

British Gas and Waste Management Most Positive Reviews

Top rated reviews
4.8

I received a letter from you to say I have cancelled my contact with you put I ring up last Thursday to say I have...

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5

I moved in this house last week and hooked up service. But the old renters had a bed ,rail,cushion, and both dumpsters...

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3.7

I cant find on their website how to contact a person?
I just want them to supply my electric.

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5

I placed a call to waste management today Friday approx. 1 pm concerning a dump permit, KAREN answered the phone.I told...

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British Gas and Waste Management Most Critical Reviews

Lowest rated reviews
1

Sent a complaint on their website and got this response
Were putting emergencies and the needs of our most vulnerable cus...

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1

Seems like the drivers pick up the garbage and recycling at their own convenience. I ALWAYS leave the can...

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1

She upset me so much I had to put down the phone, I dont know whether they do do staff training, Ive left British...

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1

This company registered me for 2 accounts, apparently due to a computer glitch. When I called initially, I spent over a...

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British Gas and Waste Management Latest Reviews

Recent published reviews
No votes

I cannot read my smart meter and all the bills are estimated
I know Im paying too much
I have a tenant in my house at the...

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1

I chose to discontinue the service because it is too high, they only pick up once a week, and I discontinue their...

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1

Receiving a letter from B.G stating my sister (Doreen Myers 910001847308) was overcharged in Oct 2018 . She is now decea...

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1

They take advantage of the customer and steal their money.

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British Gas and Waste Management Products and Services

Most reviewed product and services
No votes
  • Waste Management Waste Collection (336 reviews)
  • Waste Management Residential Waste Collection (227 reviews)
  • Waste Management Customer Care (135 reviews)