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British Airways

Transport
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations

No items

Customers don't like

  • Failure to tell factual truth2
  • All1
  • Barely hidden customer contemp1
  • Not answering telephone1
  • Service performance1

Products by British Airways

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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 642 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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