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British Airways

Transport
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers

No items

Customers don't like

  • Failure to tell factual truth2
  • All1
  • Barely hidden customer contemp1
  • Not answering telephone1
  • Service performance1

Products by British Airways

Delete
  • 2 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers
  • Flight was fine and the food was excellent 4
  • Cabin service 3
  • Food 2
  • Service on aircraft 2
  • Will ensure blacklist them from all government travel plans 1

Customers don't like

  • Customer service18
  • Complaint follow-up13
  • Airport service9
  • Refusing compensation8
  • Delayed flight6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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