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British Airways

Transport
  • 1 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $40.1K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations

No items

Customers don't like

  • Failure to tell factual truth1
  • All1
Delete
  • 2 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Service on aircraft 2
  • Good flight times and food 2
  • Good flight times 2

Customers don't like

  • Customer service9
  • Complaint follow-up7
  • Refusing compensation4
  • Delayed flight4
  • Airport service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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