British Airways vs Frontier Airlines

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British Airways

Transport
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations

No items

Customers don't like

  • Failure to tell factual truth2
  • Barely hidden customer contemp1
  • Service performance1
  • Not answering telephone1

Products by British Airways

No items

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  • 3 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 5
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Paying to change flights9
  • Useless employees9
  • Charges7

Products by Frontier Airlines

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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