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British Airways

Transport
  • 1 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $40.1K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations

No items

Customers don't like

  • Failure to tell factual truth1
  • All1
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Cheapoair

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1218 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $948 AVERAGE LOSS
1.4
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service26
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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