PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and Brita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerowater
2.2
Brita
2.5
Zerowater
Brita

Zerowater and Brita Overview

Total reviews 987 33
Company responses 148 0
Issues resolved 7 0

Zerowater and Brita Consumer Ratings

Rank
65 out of 327 in Household Essentials category
107 out of 1540 in Utility category
Product or Service Quality
57 in category
101 in category
Price Affordability
80 in category
95 in category
Value for money
87 in category
108 in category
Customer service
43 in category
79 in category

Zerowater and Brita Rating Details

Product or Service Quality
2
(308 reviews)
2.6
(13 reviews)
Reviewer's quote

...Accordingly, I am now going through professional legal advice! I will never use this product again and advise anyone to avoid at the expense of your health..

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...We have complete trust in your product, and the customer service is excellent!..

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Price Affordability
2.1
(284 reviews)
2.9
(16 reviews)
Reviewer's quote

At the price they charge for their filter you would expect the filter not to add anything to your water ! I tried 4 different filters one after the other and all of them added carbon in the water. You could see it at the bottom of the tank. Ic you believe it look at the picture..

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No one would answer the phone by stating if this is a MEDICAL EMERGENCY call 911 then the phone call was IMMEDIATELY DISCONNECTED!!!

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Value for money
1.9
(263 reviews)
2.4
(14 reviews)
Reviewer's quote

...After reading all the poor reviews i will not spend the money on new filters as it seems to be a constant issue with these. I am replacing my kitchen sink and cabinets and will just spend the extra and put a good under cabinet drinking water filter system and tap in..

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...) This is Modesto, CA - no one is going to do that because there's no money in it. B. ) I've already tried that (and I did last year to 4 different centers) and C...

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Customer service
2.2
(231 reviews)
2.8
(18 reviews)
Reviewer's quote

Handle started to fall off pitcher with normal use& then filled with water the handle broke off& it was devastating because I love Zero Water! I called customer service and a young man Named Curtis was very kind to send me a replacement pitcher& assure me it was not my fault. Thank you!..

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...Destineys customer service was excellent. Not sure hat else to say..

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Zerowater and Brita Pros and Cons

Pros
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
  • Works well
  • I believed my pitcher with the filter work fine
  • Great customer service
Cons
  • High cost
  • Quality of product
  • Lifespan of filters
  • Too many filter choices
  • Customer service response
  • Can not get the filters recyceled without throwing a fit

Zerowater and Brita Most Positive Reviews

Top rated reviews
5

The part that comes attached on the large container with a pout. I believe it is 24 cups has a top that a piece comes...

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5

Agent was very thorough and knowledgeable and courteous
Thank you
All of my questions were answered in a very polite way

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5

My first experience with the Zero Water system was in Georgia. It was very positive: water tasted great, filters lasted...

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5

My Drinking picture light quit working so I called Brita about the picture so he going replace the picture I bought it...

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Zerowater and Brita Most Critical Reviews

Lowest rated reviews
1

I bought your 23=cup container about a year and a half ago,right off the bat I noticed the lid wouldn`t snap on to the...

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1

Hi I thought your filter a couple different times and the different water systems each water system I get turns out the...

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1

You keep sending me the water meters, i would appreciate it if you cancel my order for the 52 cup tank and filters with...

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1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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Zerowater and Brita Latest Reviews

Recent published reviews
2

Read complaints (long after purchase sadly) about the filters often taking WAY too long to pass the water through. On...

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1

No one would answer the phone by stating if this is a MEDICAL EMERGENCY call 911 then the phone call was IMMEDIATELY...

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1

Upon drinking the water from pouring into a glass I noticed strange crystallised particles in my mouth. Upon further...

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No votes

Hello I bought one of your products from Amazon
Brita Faucet Mount System chrome and it has a leak *** in it.
Order ID 112...

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