PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brita and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brita
2.3
Zerowater
2.3
Brita
Zerowater

Brita and Zerowater Overview

Total reviews 11 930
Company responses 0 148
Issues resolved 0 5

Brita and Zerowater Consumer Ratings

Rank
60 out of 1453 in Utility category
30 out of 247 in Household Essentials category
Exchange, Refund and Cancellation Policy
40 in category
18 in category
Product or Service Quality
56 in category
34 in category
Customer service
21 in category
19 in category
Value for money
96 in category
41 in category

Brita and Zerowater Rating Details

Exchange, Refund and Cancellation Policy
2 (5 reviews)
2.1 (146 reviews)
Reviewer's quote

Found out, very disappointed ,that Standard filters do NOT TAKE LEAD out of tap water. Only Long Lasting filters take out lead. I have been buying, and even just recently just bought a three pack of Standard. There may be a problem with our tap water in my building, so they suggest buying bottled...

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...What's the *** So they sold to consumers bad products and never want to compensate or refund. Never buy from them again..

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Product or Service Quality
2.2 (5 reviews)
2 (276 reviews)
Reviewer's quote

I have been using Standard this whole time, 1 year, and I learned today from customer service that only the Long Lasting filters will filter out lead. I tried to get this information from Brita once before and never got the the correct info, therefore continually buying Standard. I just bought 3...

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...This product is too expensive to use with the purchase of new filters so often. I am very dissapointed with this product!..

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Customer service
3.2 (5 reviews)
2.2 (211 reviews)
Reviewer's quote

I used 4 different faucet water filters in 5 years.They all went to pot.The gaurantee was great but who wants to keep exchanging them.I think I should be compinsated some way.T.L.

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...This is not good Customer service Practice. I have not put more than 6 gallons of water in each of the containers. Each filter is 19...

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Value for money
1.6 (5 reviews)
1.9 (236 reviews)
Reviewer's quote

...That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and annoyed by this crap product..

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I bought this in order to save money from buying packs of bottled water. At first the water was very drinkable never drank more water before. After changing the filter immediately it this plastic taste to it...

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Brita and Zerowater Pros and Cons

Pros
No votes
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
Cons
  • Too many filter choices
  • Customer service response
  • High cost
  • Quality of product
  • Tastes bad

Brita and Zerowater Most Positive Reviews

Top rated reviews
No votes
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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No votes
5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Brita and Zerowater Most Critical Reviews

Lowest rated reviews
1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1.9

Found out, very disappointed ,that Standard filters do NOT TAKE LEAD out of tap water. Only Long Lasting filters take...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Brita and Zerowater Latest Reviews

Recent published reviews
2.8

I just purchased 3 Standard filters for my Brita Grand Pitcher, thinking they filter out lead. We were told in my...

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1

Someone should cut one of the filters open, send it to a lab and have the results posted on what the *** theyre using...

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3

I used 4 different faucet water filters in 5 years.They all went to pot.The gaurantee was great but who wants to keep ex...

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1.3

The filter does not last me more than 2 weeks. This product is too expensive to use with the purchase of new filters so...

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