PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brita and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brita
Zerowater

Brita and Zerowater Overview

Total reviews 7 890
Company responses 0 148
Issues resolved 0 5

Brita and Zerowater Consumer Ratings

Rank
71 out of 797 in Utility category
29 out of 187 in Household Essentials category
Product or Service Quality
120 in category
27 in category
Exchange, Refund and Cancellation Policy
73 in category
18 in category
Value for money
51 in category
36 in category
Customer service
79 in category
17 in category

Brita and Zerowater Rating Details

Product or Service Quality
1.5 (2 reviews)
2 (261 reviews)
Reviewer's quote

...That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and annoyed by this crap product..

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...I tried calling customer service on a Friday, but they are not open till Monday. ..

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Exchange, Refund and Cancellation Policy
1.5 (2 reviews)
2.1 (132 reviews)
Reviewer's quote

The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

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...Found black mold on botton of Zero water container! So upset & i kept it in refrigerator except to fill it and clean it! Dangerous & I am contacting company for refund!!..

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Value for money
2 (2 reviews)
1.8 (214 reviews)
Reviewer's quote

No items

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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Customer service
1.5 (2 reviews)
2.2 (195 reviews)
Reviewer's quote

No items

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Brita and Zerowater Pros and Cons

Pros
No votes
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
Cons
  • Customer service response
  • Quality of product
  • High cost
  • Tastes bad

Brita and Zerowater Most Positive Reviews

Top rated reviews
No votes
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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No votes
5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Brita and Zerowater Most Critical Reviews

Lowest rated reviews
1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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3

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Brita and Zerowater Latest Reviews

Recent published reviews
No votes

I have bought 3 Brita bottle in the past 2 months, all through Amazon. One of the bottle filter isn't working through th...

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1.1

$40 at Walmart got me a week and a half of 000 TDS. After a week I noticed a strange acidic diluted lemon juice flavor...

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No votes

We have used the 10cup Brita pitcher for years. However in recent months the pitcher and the filters are of poor quality...

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4.2

I don't have a single complaint except filters are kind of expensive. We go thru several gallons a day. I just tested it...

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Brita and Zerowater Products and Services

Most reviewed product and services
  • Brita Filtration System (3 reviews)
  • Zerowater Water Filter (361 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (138 reviews)