PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brita and RainSoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brita

Brita

1.9
RainSoft

RainSoft

Has verified representatives
2.8
Brita
RainSoft

Brita and RainSoft Overview

Total reviews
6
260
Company responses
0
172
Issues resolved
0
3

RainSoft was first mentioned on PissedConsumer on Jan 25, 2008 and since then this brand received 260 reviews. It is 254 reviews more than Brita received since Jan 25, 2012.

Brita and RainSoft Consumer Ratings

Rank
71 out of 955 in Utility category
25 out of 955 in Utility category
Customer service
78 in category
44 in category
Website
48 in category
64 in category
Product or Service Quality
108 in category
40 in category

According to consumer ratings and reviews, RainSoft ranks 46 points higher in the Utility category than Brita. People gave Brita 1.5 stars for Customer service criterion in Utility category and it is 211 points higher than the worst rated brand in this category. At the same time, RainSoft was rated 1.8 stars for Customer service criterion in this category and it is 245 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Brita has a higher rating than RainSoft. Regarding Product or Service Quality criterion, consumers gave Brita 1.5 stars and it is 63% greater than other in category. RainSoft however was rated 2.2 stars and it is 86% greater than other in category.

Brita and RainSoft Rating Details

Customer service
1.5 (2 reviews)
1.8 (61 reviews)
Reviewer's quote

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and...

PissedConsumer1547284

...Poor customer service as no one calls me back to answer me . but they sure call me to do a maintenance check which is a different department..

Jeanette K
Website
2.5 (2 reviews)
2.1 (45 reviews)
Reviewer's quote

The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

PissedConsumer861254

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research for some environmental/public health initiative, but behind the scenes, it's a scam of a company called rainsoft.After I took the survey, they called and asked if I would allow a...

Shaniece
Product or Service Quality
1.5 (2 reviews)
2.2 (48 reviews)
Reviewer's quote

No items

...Then the service you have to do to the system every year doesn't make it worth it..

Melissa S

Brita and RainSoft Pros and Cons

Pros
No votes
  • Lifetime warranty
  • Reverse osmosis system
  • What i thought was a true lifetime warranty
Cons
  • Customer service response
  • Bad customer service
  • Faulty product
  • Failing to keep their promise

Brita and RainSoft Most Positive Reviews

Top rated reviews
No votes
5

I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

Brita and RainSoft Most Critical Reviews

Lowest rated reviews
1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

1

If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

Brita and RainSoft Latest Reviews

Recent published reviews
2.9

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

Read all 6 reviews
1

The system is not working for my family. The clothes do not come clean even though we were told with the Rainsoft...

Read all 217 reviews

Brita and RainSoft Products and Services

Most reviewed product and services
  • Brita Filtration System (3 reviews)
  • Rainsoft Water Conditioning System (77 reviews)
  • Rainsoft Customer Care (10 reviews)
  • Rainsoft Sales Representative (8 reviews)