PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Brita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Brita

Pur and Brita Overview

Total reviews
47
6
Company responses
0
0
Issues resolved
0
0

Pur and Brita Consumer Ratings

Rank
34 out of 733 in Utility category
66 out of 733 in Utility category
Product or Service Quality
31 in category
110 in category
Value for money
26 in category
44 in category
Price Affordability
34 in category
39 in category
Website
54 in category
45 in category

Pur and Brita Rating Details

Product or Service Quality
2.8 (14 reviews)
1.5 (2 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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...That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and annoyed by this crap product..

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Value for money
2.6 (14 reviews)
2 (2 reviews)
Reviewer's quote

When I changed the filter in my theyt pur faucet it kept blinking red.

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The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

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Price Affordability
3 (12 reviews)
2.5 (2 reviews)
Reviewer's quote

The unit is leaking in many areas

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No items

Website
2.3 (12 reviews)
2.5 (2 reviews)
Reviewer's quote

Works fine originally, but after a week, it slows to a dribble. Same thing happened when I replaced the original one, even though it still showed a green light. I have a Pur Maxion Faucet mounted unit.

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No items

Pur and Brita Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
No votes
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Customer service response

Pur and Brita Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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No votes
5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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No votes

Pur and Brita Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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3

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

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Pur and Brita Latest Reviews

Recent published reviews
4

When I changed the filter in my theyt pur faucet it kept blinking red.

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No votes

We have used the 10cup Brita pitcher for years. However in recent months the pitcher and the filters are of poor quality...

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2.6

Works fine originally, but after a week, it slows to a dribble. Same thing happened when I replaced the original one,...

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No votes

I contacted Brita to let them know about all the tiny black particles floating out of the filter(s). According to the in...

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Pur and Brita Products and Services

Most reviewed product and services
  • Pur Water Filter (10 reviews)
  • Pur Customer Care (3 reviews)
  • Pur Filter (3 reviews)
  • Brita Filtration System (3 reviews)