PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Brita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Brita

Pur and Brita Overview

Total reviews 54 7
Company responses 0 0
Issues resolved 0 0

Pur and Brita Consumer Ratings

Rank
39 out of 783 in Utility category
70 out of 783 in Utility category
Product or Service Quality
31 in category
112 in category
Value for money
24 in category
44 in category
Reliability
37 in category
157 in category
Diversity of Products or Services
24 in category
43 in category

Pur and Brita Rating Details

Product or Service Quality
2.8 (17 reviews)
1.5 (2 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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...That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and annoyed by this crap product..

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Value for money
2.8 (17 reviews)
2 (2 reviews)
Reviewer's quote

...I lost my receipt so i cant return it and now I wasted the money on it because they couldnt help me and I wont be able to call the people who can because I work during the times their open. This is ridiculous and I will be filing a complaint with the complaint department and also with the BBB..

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The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

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Reliability
2.4 (14 reviews)
1 (1 review)
Reviewer's quote

New filter put in and light flash red, it did on last one also so i threw it away and replaced it with new one, same thing flashing red light even after letting water run through it for several mins.Why would I continue to buy this pruduct or recommend it to anyone?

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No items

Diversity of Products or Services
3.2 (13 reviews)
2.5 (2 reviews)
Reviewer's quote

They offered to send me new ones complimentary

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No items

Pur and Brita Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
No votes
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Customer service response

Pur and Brita Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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No votes
5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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No votes

Pur and Brita Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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3

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

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Pur and Brita Latest Reviews

Recent published reviews
No votes

I have a parts per million checker my countertop blue Pur water filter half gallon read zero the tap adapter that takes...

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No votes

I have bought 3 Brita bottle in the past 2 months, all through Amazon. One of the bottle filter isn't working through th...

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5

They offered to send me new ones complimentary

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No votes

We have used the 10cup Brita pitcher for years. However in recent months the pitcher and the filters are of poor quality...

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Pur and Brita Products and Services

Most reviewed product and services
  • Pur Water Filter (11 reviews)
  • Pur Customer Care (4 reviews)
  • Pur Filter (4 reviews)
  • Brita Filtration System (3 reviews)