PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Brita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Pur and Brita Overview

Total reviews
Company responses
Issues resolved

Pur was first mentioned on PissedConsumer on Feb 6, 2012 and since then this brand received 27 reviews. It is 21 reviews more than Brita received since Jan 25, 2012.

Pur and Brita Consumer Ratings

42 out of 954 in Utility category
70 out of 954 in Utility category
Product or Service Quality
30 in category
105 in category
113 in category
44 in category
28 in category
151 in category

According to consumer ratings and reviews, Pur ranks 28 points higher in the Utility category than Brita. People gave Pur 2.7 stars for Product or Service Quality criterion in Utility category and it is 234 points higher than the worst rated brand in this category. At the same time, Brita was rated 1.5 stars for Product or Service Quality criterion in this category and it is 159 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Brita has a higher rating than Pur. Regarding Reliability criterion, consumers gave Pur 2.7 stars and it is 89% greater than other in category. Brita however was rated 1 stars and it is 57% worse than other in category.

Pur and Brita Rating Details

Product or Service Quality
2.7 (7 reviews)
1.5 (2 reviews)
Reviewer's quote

Hello, this is a mistake. I am not upset, I simply had a question for Pur about if/how it is possible to recycle their used filters, rather than throw them away. I was not able to reach them yet but there is nothing wrong.


...That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and annoyed by this crap product..

1.8 (6 reviews)
2.5 (2 reviews)
Reviewer's quote

I purchased a PUR water filter pitcher and the water takes over an hour to filter through. This makes the product unusable and I would strongly recommend buying a different product.

Phyllis L

The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

2.7 (6 reviews)
1 (1 review)
Reviewer's quote

I'm about to go to Lowe's and but another filter. The last one I bought was 18 October 2018. The one before that was in June 2017. The two above started shooting out water, I'll call it the wing and the barrel where the filter is enclosed. Are they only made to last about that long? I'm I doing...

James H

No items

Pur and Brita Pros and Cons

  • I enjoyed the water filter until it stopped working
  • Filter
No votes
  • Contaminants still in water up to 61
  • No more business
  • How fast it stopped working
  • Customer service response

Pur and Brita Most Positive Reviews

Top rated reviews

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

No votes

Pur and Brita Most Critical Reviews

Lowest rated reviews

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...


Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

Pur and Brita Latest Reviews

Recent published reviews

Your system was working great for a while then it started leaking water everywhere. I was told you had a fix for this...

Read all 27 reviews

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

Read all 6 reviews

Pur and Brita Products and Services

Most reviewed product and services
  • Pur Water Filter (8 reviews)
  • Brita Filtration System (3 reviews)