PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brita and Pur as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brita
Pur

Brita and Pur Overview

Total reviews
6
47
Company responses
0
0
Issues resolved
0
0

Brita and Pur Consumer Ratings

Rank
66 out of 749 in Utility category
34 out of 749 in Utility category
Customer service
78 in category
29 in category
Price Affordability
39 in category
34 in category
Exchange, Refund and Cancellation Policy
67 in category
28 in category
Website
45 in category
54 in category

Brita and Pur Rating Details

Customer service
1.5 (2 reviews)
2.6 (10 reviews)
Reviewer's quote

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite effect one os going for when spending money on a fricking FILTER! My tap water is CLEAR! Brita SUCKS and is not only a waste of money, but a straight out lie and scam! Very angry and...

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Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding..

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Price Affordability
2.5 (2 reviews)
3 (12 reviews)
Reviewer's quote

The faucet filter systems keep breaking down. Twice before I wrote them to mention about the break down of the filtering system. This is the 3rd filter system that the *** which switches from tap water to filtered water breaks down. I wrote Brita, got an incident number from them and then a...

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When I changed the filter in my theyt pur faucet it kept blinking red.

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Exchange, Refund and Cancellation Policy
1.5 (2 reviews)
2.6 (8 reviews)
Reviewer's quote

No items

The unit is leaking in many areas

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Website
2.5 (2 reviews)
2.3 (12 reviews)
Reviewer's quote

No items

Works fine originally, but after a week, it slows to a dribble. Same thing happened when I replaced the original one, even though it still showed a green light. I have a Pur Maxion Faucet mounted unit.

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Brita and Pur Pros and Cons

Pros
No votes
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
Cons
  • Customer service response
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business

Brita and Pur Most Positive Reviews

Top rated reviews
No votes
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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No votes
5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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Brita and Pur Most Critical Reviews

Lowest rated reviews
1

Bought a brand new Brita pitcher and it consistantly produces black specks in my water. That's the exact opposite...

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1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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3

The faucet filter systems keep breaking down.
Twice before I wrote them to mention about the break down of the filteri...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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Brita and Pur Latest Reviews

Recent published reviews
No votes

We have used the 10cup Brita pitcher for years. However in recent months the pitcher and the filters are of poor quality...

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4

When I changed the filter in my theyt pur faucet it kept blinking red.

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No votes

I contacted Brita to let them know about all the tiny black particles floating out of the filter(s). According to the in...

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2.6

Works fine originally, but after a week, it slows to a dribble. Same thing happened when I replaced the original one,...

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Brita and Pur Products and Services

Most reviewed product and services
  • Brita Filtration System (3 reviews)
  • Pur Water Filter (10 reviews)
  • Pur Customer Care (3 reviews)
  • Pur Filter (3 reviews)