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  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.6
Billing Practices
Staff
Reliability
Website
  • Value 1
  • Response time 1
  • Professionalism 1
  • Friendly 1
  • Claim processing time 1

Customers don't like

  • Way they treat customers2
  • Refusing to listen1
  • Make excuses to delay a resolve1
  • Made excuses1
  • Kept switching representatives on me1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $14K AVERAGE LOSS
1.4
Billing Practices
Staff
Reliability
Website
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service20
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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