PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Brighter Blooms Nursery and Burgess Seed And Plant Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Brighter Blooms Nursery
Burgess Seed And Plant Company

Brighter Blooms Nursery and Burgess Seed And Plant Company Overview

Total reviews
24
354
Company responses
0
0
Issues resolved
0
0

Brighter Blooms Nursery and Burgess Seed And Plant Company Consumer Ratings

Rank
92 out of 537 in Landscaping and Gardening category
86 out of 537 in Landscaping and Gardening category
Product or Service Quality
59 in category
72 in category
Warranty
36 in category
44 in category
Customer service
53 in category
77 in category
Price Affordability
96 in category
62 in category

Brighter Blooms Nursery and Burgess Seed And Plant Company Rating Details

Product or Service Quality
1.6 (16 reviews)
1.3 (123 reviews)
Reviewer's quote

...I've spent $1400 on about 14-16 plants thinking that i would get a large and high quality trees. The ones that i got are baby trees ($50/piece - same tree was $18 something in home depot and $24 in Armstrong). Still trying to return some of these trees..

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... order some bushes from you and by the time I got them only 4 survived, I paid $45 or $43 I have been trying to contact you for over a month but your customer service # sounds busy all the time. Please call and let me know what to do, last time I called your phone was working and I talk to a man and he told me that they would be the m...

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Warranty
1.5 (15 reviews)
1.3 (92 reviews)
Reviewer's quote

99, which is almost half of what we paid per tree and they come with a one year warranty for free. Do not order from here, especially if you are ordering in bulk. This has been the worst experience ever! It sounds dramatic, but this really was a project we had saved for and we made a huge mistake...

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I called them for replacements for the plants that I received dead and a couple more that had since died I was told that my warranty expired in April. No plants around my area were budding this year in April so I could not have known they were dead yet. I explained that to their customer service...

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Customer service
1.9 (15 reviews)
1.3 (149 reviews)
Reviewer's quote

...I'm very disappointed in the response from their customer service because I sent photos of how badly the plants look. All they could say was, "give them another week", and if then, we will send you new plants. I don't want to go through this again...

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...And was told that Customer Service has ZERO authority to authorise replacement items. Their ability is literally to "bla bla bla" over the phone in hopes you will simply give up and hang up the phone. AVOID THIS COMPANY AT ALL COST..

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Price Affordability
1.9 (14 reviews)
2.4 (113 reviews)
Reviewer's quote

Paid $177.00 for a 6ft $39.00 Black Ice Plum Tree! That arrived Dried Leaves and poorly packed root base! Ordered via Fast growing Trees! but received from Brighter Bloom!...They must own that company Too! anyway ,they must be splitting the cost of the Tree and Profit! and trying to make up for...

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To whom it concernI placed an order in April 2020, you charged my credit card on May 3rd. Where is my merchandise?

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Brighter Blooms Nursery and Burgess Seed And Plant Company Pros and Cons

Pros
  • Large selection
  • Did replace one out of 5 trees
  • N a
  • Every order i have placed with them has arrived complete
  • Catalog variety
Cons
  • Poor product and service
  • Whole experence
  • Spam
  • Customer service
  • Dead plants no refund
  • Bad to do business with

Brighter Blooms Nursery and Burgess Seed And Plant Company Most Positive Reviews

Top rated reviews
5

Just received my Lavender Rhododendron Bush and it looks very healthy! I ordered the 3 gallon and I can start to...

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5

i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extreme...

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4.8

I ordered two okame cherry trees and received them quickly. They arrived in good shape and i planted them immediately....

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5

We received own order today , So we are happy now.

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Brighter Blooms Nursery and Burgess Seed And Plant Company Most Critical Reviews

Lowest rated reviews
1

I wrote them the following letter, and got back, "give them another week to see if they will live".
Followed their plant...

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1

I placed two orders exceeding a few hundred dollars.
They sent me dead twigs. For instance any fruit tree was only a cou...

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1

Dear Brighter Blooms , I need someone from Brighter Blooms to contact us..I can't express how very disappointed I am...

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1

I ordered 48 Canadian Hemlocks, paid extra to get the more mature plants. They arrived in the spring of 2013, a few...

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Brighter Blooms Nursery and Burgess Seed And Plant Company Latest Reviews

Recent published reviews
1.3

Paid $177.00 for a 6ft $39.00 Black Ice Plum Tree! That arrived Dried Leaves and poorly packed root base! Ordered via...

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No votes

I have been trying to get an order placed for the last month. All i get is a busy signal. Tryed several times to place...

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1

Gosh! I wish I had read these reviews before purchasing from this company. Normally I would shop around at all the local...

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No votes

Placed an order on 5/6/20, have not received any product yet. Please advise when I am going to receive my order. If not...

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Brighter Blooms Nursery and Burgess Seed And Plant Company Products and Services

Most reviewed product and services
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  • Brighter Blooms Nursery Crepe Myrtle Tree (1 review)
  • Burgess Seed And Plant Company Plant (109 reviews)
  • Burgess Seed And Plant Company Shipping Service (42 reviews)
  • Burgess Seed And Plant Company Tree (23 reviews)