PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Western Dental

Bright Now Dental and Western Dental Overview

Total reviews
81
794
Company responses
0
0
Issues resolved
0
7

Western Dental was first mentioned on PissedConsumer on Oct 25, 2007 and since then this brand received 794 reviews. It is 713 reviews more than Bright Now Dental received since May 16, 2012.

Bright Now Dental and Western Dental Consumer Ratings

Rank
86 out of 474 in Dentistry category
74 out of 474 in Dentistry category
Staff
70 in category
73 in category
Customer service
64 in category
66 in category
Website
82 in category
78 in category

According to consumer ratings and reviews, Western Dental ranks 12 points higher in the Dentistry category than Bright Now Dental. People gave Bright Now Dental 1.6 stars for Staff criterion in Dentistry category and it is 88 points higher than the worst rated brand in this category. At the same time, Western Dental was rated 1.5 stars for Staff criterion in this category and it is 85 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Bright Now Dental has a higher rating than Western Dental. Regarding Website criterion, consumers gave Bright Now Dental 1.8 stars and it is 51% worse than other in category. Western Dental however was rated 1.9 stars and it is 51% greater than other in category.

Bright Now Dental and Western Dental Rating Details

Staff
1.6 (33 reviews)
1.5 (187 reviews)
Reviewer's quote

...One of staff told me yes. They gave me several treatment/procedures recommendation up to $1000, the maximum allowed spending cost. But I really needed my tooth pullout, not any of these recommendations...

Pius

...The staff said they wouldn't have any way to tell who called me and why. Today I get a letter demanding payment on a contract that was canceled many months ago because the dentist hurt me and I was in pain for a month. At that time I cancelled the contract with NO money being owed...

Jennifer R
Customer service
1.4 (32 reviews)
1.3 (193 reviews)
Reviewer's quote

I had service if it was a misunderstanding they should have discussed it with me . I have service here and spent money with them instead whatever happen should of been addressed to me instesd they sent it to collection..

Sherrick

After hours on customer service phone..

Saladin
Website
1.8 (25 reviews)
1.9 (147 reviews)
Reviewer's quote

Horrible, inconsiderate, vial, rude, crooked company.

Julienne

Western Dental messed up my first denture, making me look like a vampire! I contacted this website to complain and someone contacted me from this website, I told them my situation and they contacted the office where I had my dental work done and they made a new denture for free. Now, a year and a...

PissedConsumer1147566

Bright Now Dental and Western Dental Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Receptionists
  • X-ray technicians
  • Very unprofessional
Cons
  • Service or the quality of the product
  • Unorganized and horrible customer service
  • Time management
  • Very poor customer service
  • Taken advantage of
  • Poor customer service

Bright Now Dental and Western Dental Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

5

Great service. I love how they took care of me during treatment.

Bright Now Dental and Western Dental Most Critical Reviews

Lowest rated reviews
1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

Bright Now Dental and Western Dental Latest Reviews

Recent published reviews

These monkeys delivered me a set of dentures that make me look like I have a gum disease and when I complain about it I...

Read all 81 reviews
1

SCAM ALERT!! They charged me for a crown. When I went to get it installed, it did not fit! They made the wrong one. So...

Read all 794 reviews

Bright Now Dental and Western Dental Products and Services

Most reviewed product and services
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Western Dental Customer Care (55 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)