PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Western Dental

Bright Now Dental and Western Dental Overview

Total reviews
88
808
Company responses
0
0
Issues resolved
1
7

Bright Now Dental and Western Dental Consumer Ratings

Rank
91 out of 383 in Dentistry category
77 out of 383 in Dentistry category
Customer service
66 in category
67 in category
Reliability
56 in category
61 in category
Website
88 in category
82 in category
Diversity of Products or Services
77 in category
80 in category

Bright Now Dental and Western Dental Rating Details

Customer service
1.4 (37 reviews)
1.3 (199 reviews)
Reviewer's quote

...I was told that all I needed to do was show up with ID and my insurance card by the customer service representing my insurance. She set the appointment for me. It start out with poor customer service when I walked in...

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After hours on customer service phone..

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Reliability
1.5 (28 reviews)
1.3 (133 reviews)
Reviewer's quote

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00.The Rohnert Park Bright Now office charged me $1693.50 for an over charge of $1473.00. I have called their office continually to get the refund.I get no answer, just beeping...

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Pay $5,000 for a fridge in the front top of my mouth they're supposed to be cemented in permanently they're falling out I called last week to get an emergency appointment they gave me the address to where I was supposed to go 9 this morning I got there early took the whole day off work I'm already...

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Website
1.7 (27 reviews)
1.9 (151 reviews)
Reviewer's quote

Had teeth pulled and temporary dentures made. The dentures never fit properly and I could not use them.

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Western Dental messed up my first denture, making me look like a vampire! I contacted this website to complain and someone contacted me from this website, I told them my situation and they contacted the office where I had my dental work done and they made a new denture for free. Now, a year and a...

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Diversity of Products or Services
1.8 (27 reviews)
1.6 (168 reviews)
Reviewer's quote

5 out of 5 appointments ! In the 2 years of having services done at this location I think they have only met a scheduled appointment twice, they cancel all the time ! I say save yourself the hassel and find a different location, I know I am. Guess I'll see if another location is as bad as the...

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I visited the office to complain, contacted corporate offices to complain and even had to file a grievance with Western Dental Services. They gave me the run-around, denied visit with their oral surgeon and then stated that my own western dental insurance did not cover repairing the hole in my...

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Bright Now Dental and Western Dental Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Receptionists
  • Very little
  • X-ray technicians
Cons
  • Unorganized and horrible customer service
  • Service or the quality of the product
  • Staff
  • Very poor customer service
  • Taken advantage of
  • Poor customer service

Bright Now Dental and Western Dental Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

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5

I can't even wear the plate they made for me. It has sharp edges and cuts my mouth. I paid them what they asked for....

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4.3

I went to the Palmdale CA location and was completely amazed. The doctors are great, he always asked me if I was during...

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5

Great service. I love how they took care of me during treatment.

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Bright Now Dental and Western Dental Most Critical Reviews

Lowest rated reviews
1

I have been going to this office for about the last three years and I think now I will be looking for a new place to...

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1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

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1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

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1

First and LAST TIME,i ckecked with them at 2.pm and after 3 hours Dentist came and spent only 3 minutes and walked way...

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Bright Now Dental and Western Dental Latest Reviews

Recent published reviews
1.9

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00....

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1

Pay $5,000 for a fridge in the front top of my mouth they're supposed to be cemented in permanently they're falling out...

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1

My name is Tina I am EFDA and CDT for the past 24 years. I had humana HMO dental which has me see bright now. My...

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3.2

I cant get through to cust SV at all to see when his appt is. I was on hold for 2 hours waiting and no one. I need to...

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Bright Now Dental and Western Dental Products and Services

Most reviewed product and services
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Western Dental Customer Care (57 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)