PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Monarch Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Monarch Dental

Bright Now Dental and Monarch Dental Overview

Total reviews
93
362
Company responses
0
0
Issues resolved
1
0

Bright Now Dental and Monarch Dental Consumer Ratings

Rank
97 out of 394 in Dentistry category
79 out of 394 in Dentistry category
Customer service
66 in category
61 in category
Reliability
57 in category
63 in category
Website
88 in category
85 in category
Diversity of Products or Services
77 in category
84 in category

Bright Now Dental and Monarch Dental Rating Details

Customer service
1.4 (39 reviews)
1.5 (77 reviews)
Reviewer's quote

...All I can say is with so many dentists to choose from in Fredericksburg, VA, in my opinion, RUN do not walk away from this practice and the terrible customer service and attitude from the office manager..

Read full review

...after the whole thing was over, I just realized their customer service skills were very poor. hence why t their service was cheap. Just for the record for anyone who reads this, I am not someone just looking to soil they name of Monarch dental...

Read full review
Reliability
1.4 (29 reviews)
1.2 (60 reviews)
Reviewer's quote

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00.The Rohnert Park Bright Now office charged me $1693.50 for an over charge of $1473.00. I have called their office continually to get the refund.I get no answer, just beeping...

Read full review

This review will be completed after the partial is repaired ADA states a denture should last 5 to 7 years my partial didn't last a year I believe I may have fallen on a scam thinly used plastic made to break no matter the use so that you must come back for repair and billed again for an inferior...

Read full review
Website
1.7 (27 reviews)
1.8 (63 reviews)
Reviewer's quote

Had teeth pulled and temporary dentures made. The dentures never fit properly and I could not use them.

Read full review

I went to Monarch in Burleson.Went in with my own xrays taken in Oct.They wouldnt use them.Went to replace partial.Little talk on that,tried pushing implants.Then did an exam and came up with about $16,000 plan.about five root canals.Not including a partial.So ended up paying $49 for nothing but...

Read full review
Diversity of Products or Services
1.8 (27 reviews)
1.5 (67 reviews)
Reviewer's quote

5 out of 5 appointments ! In the 2 years of having services done at this location I think they have only met a scheduled appointment twice, they cancel all the time ! I say save yourself the hassel and find a different location, I know I am. Guess I'll see if another location is as bad as the...

Read full review

...I personally know someone that has worked there they told me they quit because Monarch makes them "sell" services that are not needed. This person quit because they refuse to compromise their integrity..

Read full review

Bright Now Dental and Monarch Dental Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Staff at central expwy site was friendly-
  • Dental staff
  • When i left
Cons
  • Unorganized and horrible customer service
  • Service or the quality of the product
  • Time management
  • Customer service
  • Dont care about their patients
  • Dentures suck

Bright Now Dental and Monarch Dental Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

Read full review
5

Dr. Dutta at Monarch dental McCreeless is a periodontal genius!She saved my teeth!Unbelievable!

Read full review
4.3

I went to the Palmdale CA location and was completely amazed. The doctors are great, he always asked me if I was during...

Read full review
5

I went back to dispute the billing but after looking at new X-rays I now understand what the billing was for and am...

Read full review

Bright Now Dental and Monarch Dental Most Critical Reviews

Lowest rated reviews
1

I have been going to this office for about the last three years and I think now I will be looking for a new place to...

Read full review
1

I went there for a cleaning which ended up costing $3,304. I have insurance so my out of pocket was $609. Have you...

Read full review
1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

Read full review
1

Monarch Dental was the worst dental experience I've ever had. The pricing (with insurance) was so high I had to take...

Read full review

Bright Now Dental and Monarch Dental Latest Reviews

Recent published reviews
No votes

I had a really bad experience with a dental hygienist at your Waters location in Florida. She was really rough with me...

Read full review
4.6

A recent review was made that I cant seem to get back to so I can update the issue was resolved and would like to...

Read full review
No votes

Was seen at an office in Escondido California bad service in general had left messages and never received a call back I...

Read full review
2.3

This review will be completed after the partial is repaired ADA states a denture should last 5 to 7 years my partial...

Read full review

Bright Now Dental and Monarch Dental Products and Services

Most reviewed product and services
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Monarch Dental Customer Care (27 reviews)
  • Monarch Dental Dentistry Doctor (6 reviews)
  • Monarch Dental Procedure (1 review)