PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bright Now Dental and Great Expressions Dental Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bright Now Dental
Great Expressions Dental Centers

Bright Now Dental and Great Expressions Dental Centers Overview

Total reviews
88
322
Company responses
0
0
Issues resolved
1
4

Bright Now Dental and Great Expressions Dental Centers Consumer Ratings

Rank
91 out of 384 in Dentistry category
75 out of 384 in Dentistry category
Customer service
66 in category
59 in category
Reliability
56 in category
54 in category
Diversity of Products or Services
76 in category
66 in category
Website
87 in category
76 in category

Bright Now Dental and Great Expressions Dental Centers Rating Details

Customer service
1.4 (37 reviews)
1.5 (195 reviews)
Reviewer's quote

...I was told that all I needed to do was show up with ID and my insurance card by the customer service representing my insurance. She set the appointment for me. It start out with poor customer service when I walked in...

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Since we have always received excellent customer service in Miami, we anticipated the same service in Palm Bay. I just called the Palm Bay office to make an appointment and was told that my entire family had been released from the office due to a conflict with the Doctor. I'm appalled for one being...

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Reliability
1.5 (28 reviews)
1.5 (147 reviews)
Reviewer's quote

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00.The Rohnert Park Bright Now office charged me $1693.50 for an over charge of $1473.00. I have called their office continually to get the refund.I get no answer, just beeping...

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Due to the caronavirus, the office has been closed and My daughter has not been able to see an orthodontist since February. Her March appt was cancelled due to the caronavirus and Im sure she wont be getting in this month, May, because Ive been told that they arent reopening until May 26th or 27th....

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Diversity of Products or Services
1.8 (27 reviews)
1.9 (153 reviews)
Reviewer's quote

5 out of 5 appointments ! In the 2 years of having services done at this location I think they have only met a scheduled appointment twice, they cancel all the time ! I say save yourself the hassel and find a different location, I know I am. Guess I'll see if another location is as bad as the...

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...POOR CUSTOMER SERVICES. I AM A BUSINESS OWNER AND DOES ALOT OF NETWORKING WITH CLIENTS. I WOULD NOT HAVE DONE THAT...

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Website
1.7 (27 reviews)
2 (147 reviews)
Reviewer's quote

Had teeth pulled and temporary dentures made. The dentures never fit properly and I could not use them.

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I wish I could give negative stars about my experience here. Judging by how the doctor woman spoke to me in person, she will most likely deny my review acting like nothing happened. However, my experience is truthful and appalling which is exactly why Im writing this review. They asked me via email...

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Bright Now Dental and Great Expressions Dental Centers Pros and Cons

Pros
  • I like my dentist very much
  • Periodontist
  • Nice staff
  • Dental assistant
  • Dentist
  • Appointment confirmation
Cons
  • Unorganized and horrible customer service
  • Service or the quality of the product
  • Staff
  • Wait time
  • Billing practices
  • Hidden charges

Bright Now Dental and Great Expressions Dental Centers Most Positive Reviews

Top rated reviews
5

Very friendly office and everybody took good care of me through my experience. I would recommend this offices to any of...

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5

My son had dental service with Great Expression Dental Center in Stockbridge, GA between April 2015 through July 2015. ...

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4.3

I went to the Palmdale CA location and was completely amazed. The doctors are great, he always asked me if I was during...

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5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

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Bright Now Dental and Great Expressions Dental Centers Most Critical Reviews

Lowest rated reviews
1

I have been going to this office for about the last three years and I think now I will be looking for a new place to...

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1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

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1

Went in for new upper denture and a partial on bottom, took 6 months for upper got a really bad partial on bottom, 6...

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1

This has been the worst dental experience of my life. Told me that I needed work done that didn't need to be done. ...

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Bright Now Dental and Great Expressions Dental Centers Latest Reviews

Recent published reviews
1.9

My Delta Dental insurance has verified charges for new upper and lower dentures are $110.00 each for a total of $220.00....

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1.5

Good Day,
My entire family has been patients of Great Expression for over 20 years. We recently moved to Palm Bay, Florid...

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1

My name is Tina I am EFDA and CDT for the past 24 years. I had humana HMO dental which has me see bright now. My...

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1.3

Due to the caronavirus, the office has been closed and My daughter has not been able to see an orthodontist since...

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Bright Now Dental and Great Expressions Dental Centers Products and Services

Most reviewed product and services
  • Bright Now Dental Customer Care (8 reviews)
  • Bright Now Dental Root Canal Procedure (2 reviews)
  • Bright Now Dental Procedure (2 reviews)
  • Great Expressions Dental Centers Customer Care (66 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)