Bright House Networks vs Vonage

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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 400 TOTAL REVIEWS
  • $77.1K CLAIMED LOSSES
  • $778 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Not doing there job9
  • Being ripped off and lied to8
  • Customer service7
  • Service7
  • Horrible service7

Products by Bright House Networks

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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $41.8K CLAIMED LOSSES
  • $516 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • Promise of service to be provided 1
  • Reliable phone service 1

Customers don't like

  • Customer service13
  • Billing8
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4

Products by Vonage

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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